Hawaiianhost

Inside Sales Representative (Customer Support Specialist)

Honolulu, HI

Sponsorship not specifiedDetected 25 days ago

SalesAccountingExcelCustomer SupportCommunication

About the role

Answers the Inside Sales telephone line and assists Customer, Broker, Sales Team, and delivery driver as needed.
Uses the telephone or email to locate or relay messages to internal staff.
Receives and records all orders, processes orders and invoices for local, neighbor island, Mainland, Asia Export, and other inter-company branches.

Performs all duties and maintains all standards in accordance with Company policies and procedures.
Performs clerical duties needed to maintain the Inside Sales department, not limited to typing (computer keyboard), internet, emailing, faxing, filing, photocopying, scanning, and mailings.
Under the direction of the Inside Sales Manager, the Inside Sales Representative provides excellent and friendly customer service, processes orders and invoices, and performs clerical duties to support the department.

Regular attendance is required for the position.
and knowledge of database and/or accounting systems.
Ability to use general office equipment, such as but not limited to photocopying machine, fax machine, postage meter machine, and accounting systems.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

AA degree with emphasis in Business or related field or equivalent work experience.
One (1) year of customer service related experience, preferably with order entry experience.
Computer literate in Excel, Word; and knowledge of database and/or accounting systems.
Ability to type 25 wpm and use 10-key by touch.
Ability to perform basic mathematical calculations.
Good verbal, written and telephone communication skills.
1) Normal office conditions with very little exposure to outside weather conditions, noise, extreme heat or dust.
2) The noise level in the work environment is usually light to moderate.

Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Are you known for exceeding expectations?
Do you embrace the Spirit of Hawai'i?
Then please keep reading because we're looking for people like you at Hawaiian Host Group.
Hawaiian Host Group (HHG) is a leading Hawai'i-based consumer goods company with a portfolio of brands that includes Hawaiian Host, Mauna Loa, MacFarms, and Kapua Orchards.
Sold in over 23 countries, HHG produces a suite of products ranging from flavored macadamia nuts to premium treats.
Our dedicated team of Hosts of Hawai'i is spread across our headquarters in Honolulu and offices in Hilo, Kona, Los Angeles, and Tokyo.
HHG has 3 manufacturing plants in Hawai'i, as well as the state's largest single macadamia farm.
Expect camaraderie, product tastings, and other (virtual and in-person) events that make our culture unique.
That's enough about us for now, we'd love to learn more about you.

This listing is sourced directly from Hawaiianhost's careers page and normalized into a canonical job model.