DEPT®
Associate Director, Delivery (Adobe-Technical)
United States · Director
Work authorization required$40k-$60kDetected 21 days ago
Project ManagementCustomer SuccessResearchCommunicationCollaborationProblem SolvingOrganizational Skills
About the role
- include managing all facets of project planning: defining scope, creating detailed plans, measuring timelines, and allocating resources.
- The Manager works closely with the internal technical delivery teams throughout the hands-on implementation process.
Responsibilities
- Act as Lead Consultant on customer engagements that may involve multiple project teams from our client and customer organizations
- Oversee project delivery process with key contributors to help manage scope and prepare change requests, including tasks, deliverables, milestones, resources, and estimated costs.
- Manage all day-to-day administrative activities of a given project from inception to closure.
- Maintain regular communication with both the customer and internal teams and constantly manage customer expectations.
- Provide oversight for services engagements to ensure adherence to governance standards and support customer success
- Success in this role hinges on the ability to multi-task, maintain proactive and efficient communication, escalate critical issues, and provide timely answers to clients.
- DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more.
- We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
- We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
Requirements
- 5-7+ years experience as a project manager, including delivering enterprise-scale web applications or analytics implementations
- Experience in client facing project management in an agency or professional services environment
- Excellent problem-solving skills, with a demonstrated ability to identify issues, solve them quickly and well, and know when to rely on internal resources to assist.
- Prior experience with the launch and operation of a highly available, high traffic internet or mobile service.
- Proven ability to understand the impact of technical changes, and to articulate high level technical solutions to address business problems.
- Must be able to travel, up to 40-60%
- BS/BA Degree or equivalent experience
- Professional demeanor with a proven ability to lead diverse, multi-functional teams across an organization (e.g., within Adobe) and effectively communicate and influence senior client executives, including CMOs and CXOs.
- Expert in managing complex, high-traffic service launches and operations, demonstrating superb organizational skills and success in building and leading exceptional, often virtual, teams in ambiguous environments.
- Solid understanding of custom software development processes and engagement methodologies. Practical experience in managing agile development projects is a plus.
- Ability to manage in an environment of ambiguity with diverse stakeholders.
- Ability to build strong relationships and generate opportunities for repeat business.
- Highly Desired:
Nice to have
- Must have experience with one or more Adobe Experience Cloud solutions - most preferred are AEM, AEP
- Solid understanding of custom software development processes and engagement methodologies.
- Practical experience in managing agile development projects is a plus.
Skills
- The Associate Director, Delivery Adobe spearheads client-facing initiatives focused on implementing leading Experience Cloud solutions.
Compensation
- The anticipated salary range for this position is listed below.
- $108,600 - $125,000 USD
Benefits
- Healthcare, Dental, and Vision coverage
- Parental Leave
- Want to know more about our dedication to diversity, equity, and inclusion?
- Keep in mind, we're flexible.
Company info
- better together, relentlessly curious, and get sh*t done.
- It is how we work, how we grow, and how we make things that matter.
- At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.
- We are a Growth Invention company built to help the world's most ambitious brands grow faster.
- Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.
- We are drawn to people who stay curious, move with intent, and never stop inventing.
- This strategic role involves engagement at multiple levels with Internal Services, Sales teams, key customers, and Partners.
- We are a B Corp-certified company passionate about purpose-driven work.
Equal opportunity
- DEPT® is an equal opportunity employer (EOE).
- equal opportunity to thrive.
Visa & Work Authorization
- DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.
This listing is sourced directly from DEPT®'s careers page and normalized into a canonical job model.