Why Mizuho Mizuho

Client Relations Specialist (bilingual Japanese–English or Korean–English)

Los Angeles, CA

Sponsorship not specified$65k-$75kDetected 30 days ago

ExcelM&ACommunicationMicrosoft Office

About the role

Candidates for this position are expected to demonstrate the ability to deliver high-quality service and maintain regulatory compliance.
The Client Relationship Specialist plays a critical role in supporting the bank's relationship management efforts by processing a variety of client's financial transactions, ensuring accurate documentation, maintaining client records, and facilitating smooth communication between clients and internal departments.

Collect, retrieve, verify, and update client profile documents, including company information, authorized signers/users, and product-specific access rights.
Upload and manage digital files in the internal system, ensuring completeness and accuracy.
Provide back-up support to other staff members to maintain department productivity standards
Provide support related to client onboarding and maintenance.
Maintain confidentiality and adhere to compliance standards in all client interactions.

Proficiency in Microsoft Office 365, especially Outlook, Excel, and Word.
Familiarity with client documentation standards, basic financial products and regulatory requirements in banking.
Strong attention to detail and organizational skills.
Effective verbal and written communication skills.
Client-focused mindset with a proactive approach to problem-solving.
Ability to manage multiple tasks and deadlines in a fast-paced environment.
The expected base salary ranges from $64,500 - $75,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications and licenses obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, including Medical, Dental and 401K plans, successful candidates are also eligible to receive a discretionary bonus.
Other requirements
Mizuho has in place a hybrid working program, with varying opportunities for remote work depending on the nature of the role, needs of your department, as well as local laws and regulatory obligations. Roles in some of our departments have greater in-office requirements that will be communicated to you as part of the recruitment process.
Company Overview

Prior experience in a professional office environment
banking or financial services experience preferred.
Bilingual proficiency in Korean and conversational-level Japanese is considered a plus.
Preferred Attributes

This listing is sourced directly from Why Mizuho Mizuho's careers page and normalized into a canonical job model.