Samsung Semiconductor

Technical Account Manager, DRAM Business Enablement

San Jose, California, United States

Sponsorship not specified$163k-$253kDetected 15 days ago

CRMExcelRecruitingCustomer SupportAvidResearchLeadershipCommunicationProblem SolvingPublic Speaking

About the role

Please Note: To provide the best candidate experience amidst our high application volumes, each candidate is limited to 10 applications across all open jobs within a 6-month period.
Advancing the World's Technology Together Our technology solutions power the tools you use every day--including smartphones, electric vehicles, hyperscale data centers, IoT devices, and so much more.
We believe innovation and growth are driven by an inclusive culture and a diverse workforce.

Be motivated self-starter to manage the customer selection of Samsung for DRAM-based memory solutions being used in a breadth of applications.
You will be focused on successful engineering engagement to drive the lead supplier position for design-in and qualification, from technical program management to customer relationship management to engineering debugging in a collaborative environment.
You will interact multiple internal stakeholders to maintain alignment with customer objectives and foster deeper engagement and relationships.
Understand customer requirements for DRAM product design-in and working with Samsung HQ in Korea to provide solutions and suggestions.
Support self-qualification activity and understand DRAM SI/PI and timing analysis measurements.
Develop subject matter expertise needed to provide first-line technical or operational issue resolution as needed to drive to closure.
Manage critical relationships with key customer decision makers
Demonstrate leadership through influencing, relationship building, customer focus, efficiency, excellent communication skills, and self-development
Familiar with DRAM memory design, Architecture or system architecture

Solid experience with supporting DRAM memory products.
Prior experience in semiconductor technology, or memory field with customer facing responsibilities
Some travel required, both international and domestic.

Having held a related engineering role in the past as an Application Engineer is a plus.
Having been a customer with deep technical interactions with a supplier is a plus.
Strong verbal and written communication skill.
Fluency in Korean is a plus.

This is in addition to our diverse package of benefits centered around the wellbeing of our employees and their loved ones.
In addition to the usual Medical/Dental/Vision/401k, our inclusive rewards plan empowers our people to care for their whole selves.
Enjoy Time Away You'll start with 4+ weeks of paid time off a year, plus holidays and sick leave, to rest and recharge.
Care for Family Whatever family means to you, we want to support you along the way-including a stipend for fertility care or adoption, medical travel support, and virtual vet care for your fur babies.
Prioritize Emotional Wellness With on-demand apps and free confidential therapy sessions, you'll have support no matter where you are.
Embrace Flexibility Benefits are best when you have the space to use them.
That's why we facilitate a flexible environment so you can find the right balance for you.
Our onsite Café and gym, plus virtual classes, make it easier.

Experience in supporting Datacenter, PC & consumer DRAM products to customers and enabling variable DRAM products: DDR based memory DIMMs, discrete LPDDR and DDR DRAM component, and HBM (High Bandwidth Memory).
Organize technical communication with customers in order to do problem solving in place and help to set up verification procedure and condition for the issue duplication and improvement

Employment Policy
Samsung Semiconductor takes pride in being an equal opportunity workplace dedicated to fostering an environment where all individuals feel valued and empowered to excel, regardless of race, religion, color, age, disability, sex, gender identity, sexual orientation, ancestry, genetic information, marital status, national origin, political affiliation, or veteran status.
When selecting team members, we prioritize talent and qualities such as humility, kindness, and dedication.
We extend comprehensive accommodations throughout our recruiting processes for candidates with disabilities, long-term conditions, neurodivergent individuals, or those requiring pregnancy-related support.

This listing is sourced directly from Samsung Semiconductor's careers page and normalized into a canonical job model.