Guru Careers

Guru Careers

Senior Customer Solutions Engineer I, Named Accounts

Remote (United States) · Senior · Full-time

Sponsorship not specified$10k-$15kDetected 2 days ago
AWSAzureCloud PlatformsMachine LearningCybersecurityProduct ManagementProduct StrategyProject ManagementSalesforceCRMCustomer SuccessCustomer SupportLeadershipPublic Speaking

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odds of building a lasting career here

15Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

No strong sponsorship signal in the public record yet. In the full product we resolve the exact legal entity and show its filing history with a confidence score — treat as unverified until then.

Lottery odds assume a STEM candidate.

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About the role

  • Are you a technical powerhouse who thrives on making enterprise customers wildly successful?
  • Do you get energized by complex implementations and love being the hero who transforms how teams work?
  • Guru is seeking a Senior Customer Solutions Engineer for Named Accounts who will be the technical architect of success for our most strategic accounts.

Responsibilities

  • Partner with the Best: Work closely with Growth AEs and Customer Experience leaders to ensure your technical wizardry aligns with strategic account goals.
  • As our Senior CSE for Named Accounts, you'll execute game-changing projects that drive AI adoption, prevent churn, and deliver measurable business outcomes for our highest-value customers.
  • Lead multi-week Proof of Concept, Implementation, and Adoption Improvement projects for Guru's top accounts-the ones that really matter.

Compensation

  • $10k-$15k

Benefits

  • Launched in September 2015, our vision is backed by an amazing group of investors including FirstMark Capital, Salesforce, Michael Dell, the Slack Fund, Emergence Capital, Thrive Capital and Accel.
  • We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Company info

  • in recognition of our long-tenured employees, Guru celebrates your five year anniversary with a $10,000 personal travel reimbursement
  • Again at Ten:
  • in recognition of our long-tenured employees, Guru celebrates your ten year anniversary with a $20,000 personal travel reimbursement Apply now and show us what elite selling really looks like.
  • You'll be the trusted advisor who turns our biggest customers into our biggest champions through flawless project execution and deep technical expertise.
  • Own Support Excellence: Serve as the escalation point for your named accounts, ensuring every issue is resolved with the urgency these VIP customers deserve.
  • The Opportunity Are you a technical powerhouse who thrives on making enterprise customers wildly successful?

Equal opportunity

  • We are an equal opportunity employer and value diversity at our company.
  • Please contact us at talent@getguru.com to request accommodation.

Visa & Work Authorization

  • Re-location and/or Visa Sponsorship is not included in our hiring package
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This listing is sourced directly from Guru Careers's careers page and normalized into a canonical job model.