Mimecast

SMB Renewal Account Manager

United States of America - Massachusetts - Lexington

Sponsorship not specified$72k-$108kDetected 1 day ago

SalesforceCRMSalesAccount ManagementNegotiationForecastingExcelCustomer SuccessLeadershipCommunicationMentoring

About the role

We protect businesses from evolving threats, and you'll be at the forefront.
Top-tier enablement, smart coaching, and real insights mean you'll smash quotas, not just hit them.
You get the tools and knowledge to sell with confidence, turning complex sales cycles into closed deals.

Own the end-to-end renewal process for a high-volume portfolio of SMB accounts, hitting on-time renewal and retention targets month over month.
Partner with Customer Success and Support to flag churn risk early and coordinate save plays before a renewal is in jeopardy.
Work with channel and reseller partners on renewal execution where accounts are managed through partners.

A track record of hitting renewal, retention, or quota targets in a high-volume, transactional sales or account management environment.
Comfort managing dozens of accounts simultaneously without losing sight of the details that matter.
Working knowledge of CRM and forecasting tools (Salesforce or similar) and general comfort with Excel/reporting.

Prior experience in SaaS renewals, inside sales, or customer success.
Familiarity with email security, cybersecurity, or IT/SaaS products.
This reflects the minimum and maximum target for new hire on-target earnings for this position.
These factors and individual capabilities will also determine the individual pay offered.
Belonging at Mimecast
Cybersecurity is a community effort.
We're proud to be an Equal Opportunity and Affirmative Action Employer, and we'd encourage you to join us whatever your background.
We particularly welcome applicants from traditionally underrepresented groups.

your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application.
If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing careers@mimecast.com.
Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.
Handle pricing and contract renewal conversations directly with customers, including standard uplifts and term changes.

This listing is sourced directly from Mimecast's careers page and normalized into a canonical job model.