Desert Sage
Behavioral Health Care Coordinator
Mountain Home - Mountain Home, ID
Sponsorship not specifiedDetected 26 days ago
HRISPublic HealthPatient CareCommunication
About the role
- Work under the daily supervision of the Behavioral Health Clinic Manager.
- Responsible to report and work under the Behavioral Health Clinic Manager according to Desert Sage Health Centers' policies, in the absence of the Behavioral Health Clinic Manager report to the Behavioral Health Director.
- Coordinates with the BH Director and BH Clinic Manager to ensure productivity goals are consistently met.
Responsibilities
- Maintain strict confidentiality on all patient information gained in the DSHC practice setting of this position. Treat all clients with dignity & compassion without creating barriers.
- Utilizes interpreters to converse in Spanish with DSHC clients as necessary. Maintain awareness and acceptance of cultural competency aspects and sensitivity.
- Collaborate with internal and external referral coordinators to coordinate client care.
- Clean and maintain workspace, computers, printers, and other office equipment on a regular basis according to equipment maintenance procedures.
Requirements
- Knowledge and experience with case management approach.
- Experience with interagency coordination.
- Baccalaureate/Associates degree in Public Health or in appropriate health field or a combination of education and experience preferred.
- Experience with electron healthcare records systems
- Experience with medical front office scheduling
- Bicultural/bilingual or experience working with Hispanic population.
Nice to have
- Experience with outreach activities preferred.
Skills
- Strong verbal communication skills. Courteous and empathic personality.
- Ability to operate electronic health computers/keyboard and phone systems.
- Ability to work under pressure and handle multiple tasks.
- Ability to maintain confidentiality per the Privacy Act.
- Possess good judgment about handling clinical emergencies and behavioral problems.
- Desert Sage Health Centers | Equal Opportunity Employer
- Position requires prolonged sitting, walking, standing, frequent bending, stooping or stretching.
- Requires ability to sustain concentration in a noisy and fast-paced environment.
Benefits
- Coordinates, schedules, and provides registration support to Behavioral Health (BH) Providers.
- Assists Behavioral Health Scheduler with prompt check-in of clients arriving for individual and group appointments, while monitoring wait times.
- Direct medication refill requests and other medical inquiries to the clinical support staff via a patient case in the electronic health computer system.
- Supports BH Admin staff, Behavioral Health and Medical Providers to deliver seamless integrated behavioral health services in the primary care setting.
- Ensure the delivery of comprehensive care coordination of Behavioral Health services to Desert Sage Health Centers' clients and their families.
- Works as part of the Behavioral Health team and is responsible for contacting clients by letter, and phone to address follow-up care.
- Collaborates with other health team members assisting in the promotion of the health and well-being of patients.
- Conducts behavioral health intake and registration processes for new and established clients, ensuring completion of required documentation prior to assessment appointments.
- Assist in training new Behavioral Health Staff as necessary
- Perform all other duties as assigned and necessary for proper operation of the health center.
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This listing is sourced directly from Desert Sage's careers page and normalized into a canonical job model.