Yum!

Yum!

Global Network Operations Lead

United States

Sponsorship not specifiedDetected 1 day ago
Leadership

About the role

  • The Global Network Operations Lead owns the operational health of the global network environment and may also provide day-to-day operational leadership for voice support capabilities, including WebEx Cloud Contact Center support. The role is accountable for maintaining reliable operations, preventing fragmentation across regions and support teams, improving
  • operational maturity, and ensuring risks are addressed with clear ownership and urgency. This is a senior individual contributor / functional lead role. The position is expected to work independently with minimal guidance on nearly all assignments, influence practices and procedures, act as a resource for less experienced team members, and lead smaller

Responsibilities

  • The role is accountable for maintaining reliable operations, preventing fragmentation across regions and support teams, improving operational maturity, and ensuring risks are addressed with clear ownership and urgency.
  • This is a senior individual contributor / functional lead role.
  • The role does not own final enterprise architecture decisions, long-range budget decisions, or broad people-management accountability unless formally assigned.

This listing is sourced directly from Yum!'s careers page and normalized into a canonical job model.