Postman

Senior Fullstack Software Engineer - (Customer Journey)

San Francisco, California, United States · Senior

Sponsorship not specified$210k-$240kDetected 82 days ago

JavaScriptTypeScriptReactNext.jsHTMLCSSFull-Stack DevelopmentAgentic AIA/B TestingPostmanLeadershipCommunicationCollaboration

About the role

The Customer Journey team at Postman is responsible for shaping how users experience the product from their first interaction through to becoming active, engaged customers.
As Postman expands what it means to be a customer, from enterprise organizations to teams of engineers to individual developers working with AI agents, this team plays a central role in defining and evolving those experiences.

Own and improve key product journeys from sign-up through onboarding, feature discovery, and purchase
Build and refine user experiences that help developers and teams quickly understand and realize the value of Postman
Design and implement features that drive adoption of core platform capabilities across different user types (individuals, teams, and AI-assisted workflows)
Partner closely with Product, Design, and Data to identify opportunities and prioritize improvements across the user journey
Use experimentation and analytics to inform decisions and validate the impact of changes
Develop a deep understanding of how developers use Postman-individually and collaboratively-and apply those insights to improve the product
Track record of building and improving product experiences that drive user engagement and adoption
Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration-enabling users to create better APIs, faster.
Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners.
We own the critical paths between sign-up and purchase including new user onboarding and the moments where users discover and adopt key features.

8+ years of experience building frontend or full-stack applications with a focus on product and user experience
experience with modern frameworks like React or Next.js
Experience using data, analytics, or experimentation to guide product decisions

Experience with full-stack JavaScript / TypeScript
Experience with state management tools like MobX
Experience working on B2B products, developer tools, or AI-powered experiences
Experience working in a fast-paced, startup environment
Actual compensation is based on the candidate's skills, qualifications, and experience.
For roles based in Bangalore, employees currently work in the office three days a week and will transition to five days per week by the end of the year.
We were thoughtful in our approach which is based on collaboration and grounded in feedback from our workforce, leadership team, and peers.
We value transparency and honest communication about not only successes, but also failures.

This role is based in the greater San Francisco area, and the reasonably estimated salary for this role ranges from $210,000 to $240,000 plus a competitive equity package.

P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.

The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded.

Postman is an Equal Employment Opportunity and Affirmative Action Employer.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers.
Postman does not accept unsolicited headhunter and agency resumes.

This listing is sourced directly from Postman's careers page and normalized into a canonical job model.