Hri Hospitality

Hri Hospitality

Group Sales and Catering Manager

Aloft Santa Clara

Sponsorship not specified$70k-$93kDetected 23 days ago
SalesAccount ManagementBusiness DevelopmentNegotiationCustomer SupportCommunicationPublic SpeakingOrganizational Skills

About the role

  • The Group & Catering Sales Manager has overall responsibility for selling guestrooms for an assigned market segment(s), meeting and events.
  • The Group Sales & Catering Manager will assist the sales team in meeting or exceeding the hotel's budgeted financial targets.
  • The Group & Catering Sales Manager is also responsible for meeting assigned monthly sales goals that align with their sales action plan.

Responsibilities

  • Strong negotiation skills as well as the ability to cultivate leads, build relations, and close the deal
  • Strong desire to deliver high quality of customer service
  • Build and strengthen relationships with existing and new accounts to enable future bookings. Activities include sales calls, entertainment, trade shows, etc.
  • Travel locally to conduct outside calls, promote the hotel and review competition reader boards to develop leads
  • Maintain accurate sales records in the hotel sales system to provide complete history, ensure future and current quality of service and enhance future prospects
  • Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)
  • Analyze historical, current and future hotel/market trends and develop strategies to maximize occupancy and average rate of hotel through creative and selective selling
  • Partner with operations team to coordinate customer specifications, effectively respond to customer issues and comments to ensure customer satisfaction
  • Generate leads and new business through internet searches, telephone and email solicitations, mailings, referrals, networking, trade shows, professional and community organizations, sales, blitzes, etc.

Requirements

  • College degree or High School Diploma with related experience
  • Previous hotel sales experience, minimum 1 year(s)

Nice to have

  • Assist sales team in achieving and exceeding budgeted goals in guestroom revenue, profit and occupancy for the total hotel
  • Effectively communicate with Director of Revenue and/or Director of Sales to review opportunities that impact revenue goals
  • Conduct weekly sales calls to existing and new accounts, as well as uncover new business in assigned market segment(s)
  • Activities include sales calls, entertainment, trade shows, etc.
  • Arrange site inspections of the hotel for new accounts
  • Respond to all sales inquiries within 24 business hours
  • Responsible for negotiating sales contracts and the implementation and set up as required
  • Participate in management meetings to discuss budget, forecast and rate

Skills

  • Must be able to read, write, and understand English
  • Excellent verbal and written communication skills including leading and participating in formal presentations
  • Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment
  • Strong computer skills. Marriott systems and other programs as it pertains to this position is a plus.
  • Detail oriented and organized as it pertains to accuracy and efficiency
  • Good personnel, management, and organizational skills
  • Knowledge in food and beverage service, meetings and social events.

Compensation

  • $70,325.00-$92,650.00 Job Description

Benefits

  • $500 Sign On Bonus after 90-days! **

Equal opportunity

  • This job description reflects the general nature and level of work performed in this role and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications.
  • Management reserves the right to modify, add, or assign duties as necessary to meet business needs.
  • Hotel Sales, Hospitality Sales, Group Sales, Catering Sales, Event Sales, Corporate Sales, Wedding Sales, Banquet Sales, Meeting Planner, Conference Services, Convention Services, Account Management, Business Development, Revenue Generation, Client Relations, Hotel Events, Special Events, Sales Manager, Hotel Sales Manager, Catering Sales Manager, Group Sales Manager.
  • HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws.
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This listing is sourced directly from Hri Hospitality's careers page and normalized into a canonical job model.