Savista

Eligibility Specialist 2

Remote - USA · Full-time

Sponsorship not specifiedDetected 7 days ago

ComplianceRecruitingHIPAAEpicCernerEHR/EMRPatient CareCommunicationOrganizational SkillsAccounts Payable

About the role

Job Purpose The Eligibility Specialist 2 is a critical advocate for patients, helping uninsured and underinsured individuals access financial assistance for medical care.
This role involves conducting detailed assessments, guiding patients through application processes for government and charity-funded programs and ensuring compliance with healthcare regulations.
Work Schedule and Location: - Work Hours: Full time, 40 hours per week, hourly position.

Perform advanced follow-up work across, ensuring applications are complete and processed efficiently.
Manage multiple patient cases independently, prioritizing tasks to meet deadlines and ensure effective follow-up on pending applications.
Maintain accurate and confidential records in compliance with HIPAA and organizational policies.
Strong organizational skills with the ability to handle multiple priorities and maintain accuracy and attention to detail.
Demonstrate genuine care for patients' needs and concerns, building trust and rapport.

Flexibility required, with shifts available between Monday through Friday between 8:00am to 6:00pm to meet business needs.
Excellent verbal and written communication skills, with the ability to explain complex information clearly and empathetically.

Savista is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations.

Act as a liaison between patients, hospital staff, and government agencies to establish eligibility, secure funding and resolve coverage issues.
Identify and assist with complex cases, including disability applications, setting up appointments, and submitting appeals, etc. as needed.
At least 2 years of experience in a customer-facing role, preferably in healthcare or financial counseling.
Ability to identify solutions to financial challenges, leveraging program knowledge to benefit patients.
Experience in healthcare revenue cycle, financial counseling, or insurance verification.
Familiarity with state and federal assistance programs such as Medicaid, Medicare, and Social Security Disability.
application process for programs such as Medicaid, Medicare, Disability, hospital charity care or unique requirements for non-traditional funding, ensuring timely submission of accurate documentation

This listing is sourced directly from Savista's careers page and normalized into a canonical job model.