Springventuregroup1
HR Generalist, Employee Relations
Kansas City, MO, United States
Sponsorship not specifiedDetected 4 days ago
SpringProject ManagementSalesHRPerformance ManagementEmployee RelationsHRISEmployment LawResearchLeadershipCommunicationMentoring
About the role
- As a leader in Medicare health insurance distribution, Spring Venture Group guides people through one of their most important life decisions - finding the right insurance coverage.
- This starts with a workplace that empowers people to do their best work.
- Join our diverse, inclusive team and get ready to crush your goals!
Responsibilities
- Casework Ownership: Receive and manage assigned ER tickets from the HR Coordinator via Jira.
- Own, investigate, and resolve standard workplace issues, including attendance/punctuality, peer friction, performance management, policy violations, and commission-related disputes.
- Strategic Escalations: Maintain a clear threshold of autonomy while identifying complex, sensitive, or high-risk cases for timely escalation to the HRBP or VP of HR.
- Documentation & Data Integrity: Maintain thorough, objective, and legally defensible ER investigation records and documentation.
- Interactive Process Guidance: Partner closely with the Internal Leaves Administrator (who manages third-party LOA vendors) to lead direct, supportive interactive process discussions with employees and managers.
- PM Tooling: Build and maintain clear project timelines, deliverables, and tracking dashboards using Monday.com and Google Workspace.
- Receive and manage assigned ER tickets from the HR Coordinator via Jira.
- Come build a rewarding career and make a meaningful impact on peoples' lives in an environment that values your determination.
Requirements
- Bachelor's degree in human resources or related field and/or equivalent experience.
- 3 to 5 years of progressive HR experience, with a heavy emphasis on employee relations, workplace investigations, and employment law compliance.
- Technical Proficiency: Hands-on experience with Workday (HRIS).
Nice to have
- Prior experience supporting non-exempt, metrics-driven workforces (e.g., inside sales, call centers, high-volume operational environments) is highly preferred.
- Strong foundational knowledge of federal labor laws and multi-state compliance (FMLA, ADA, FLSA wage & hour laws across 35+ states
- experience with Missouri labor regulations is a plus).
- Industry/Workforce Context: Prior experience supporting non-exempt, metrics-driven workforces (e.g., inside sales, call centers, high-volume operational environments) is highly preferred.
- Multi-State Compliance: Strong foundational knowledge of federal labor laws and multi-state compliance (FMLA, ADA, FLSA wage & hour laws across 35+ states
- PHR or SHRM-CP preferred.
Skills
- Employee Relations & Case Management
Compensation
- Project Execution: Serve as the primary project manager for core annual HR milestones, including End-of-Year Merit Planning, Annual Handbook Reviews, and Talent Reviews, keeping the Lead HRBP and VP of HR on schedule.
- Annual Volunteer Time Off (VTO) and a donation matching program
Benefits
- We are on a mission to be the most trusted partner for our customers and our people, enabling empowered decisions along the journey to health and financial well-being.
- Spring Venture Group offers incredible culture, benefits, and fantastic income potential in a stable and successful work environment at a Medicare agency.
- Competitive compensation Medical, Dental and Vision benefits after a short waiting period
- Generous paid time off program with an additional company break during the holidays
- Annual Volunteer Time Off (VTO) and a donation matching program
- Life Insurance Employee Assistance Program (health & well-being on and off the job) Rewards and Recognition
- Maternity and Parental Leave Training program and ongoing support throughout your entire Spring Venture Group career
- Benchmarking & Research: Conduct competitive industry benchmarking on workplace policies, benefits, compensation trends, and ER best practices to inform future policy revisions and proactive ER strategy.
- Optional enrollment options include HSA/FSA, AD&D, Spousal/Dependent life insurance, Short Term/Long Term Disability, Travel Assist, and Legal plans
Equal opportunity
- HR Project Management & Benchmarking
- ADA Interactive Process & Accommodation Leadership
- Spring Venture Group is an Equal Opportunity Employer
- Accommodation Decisions: Evaluate medical documentation, assess essential job functions, determine reasonable accommodations under the ADA, and track ongoing accommodation plans.
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