Wynn Resorts

Director - Head of UX

Las Vegas, NV, United States · Director

Sponsorship not specifiedDetected 2 days ago

UX ResearchUX DesignResearchLeadershipCommunicationCollaboration

About the role

As Head of User Experience (UX) at Wynn, you will be responsible for defining and driving the overall user experience strategy and vision for our company.
You will also be responsible for managing budgets and resources and communicating with stakeholders about the progress and impact of UX efforts.
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Recruit, hire, and train UX designers to ensure that the team has the skills and expertise necessary to deliver best-in-class user experiences.
Manage and oversee all research and design efforts to understand guest needs, preferences, and pain points, and use this information to inform UX decisions.
Create a collaborative work environment that promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction.
Define and drive the overall user experience strategy for the company.
Manage team workflow to ensure that projects are delivered on time and within budget.
Share expertise on best-practice digital UI patterns and trends, and effectively communicating design rationale throughout the project.
Plan and facilitate Design Thinking practices with teams and stakeholders.
Develop and implement a comprehensive user experience strategy for all customer-facing digital products, such as the Wynn websites, mobile app, in-room tablets, kiosks, and other digital touchpoints.
Establish and maintain design standards and guidelines to ensure consistency and quality in the user experience.
Define and optimize the guest journey across all digital touchpoints, ensuring a seamless and enjoyable experience for guests.

This listing is sourced directly from Wynn Resorts's careers page and normalized into a canonical job model.