Flagstar Bank, N.A

Branch Banking Client Consultant I (Part Time)

Jackson/301 West Michigan Avenue/112001 · Part-time

Sponsorship not specified$17k-$23kDetected 6 days ago

SalesCustomer SupportResearchLeadershipCommunicationCollaborationProblem Solving

About the role

Branch Banking Client Consultant I is responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their financial goals.
This role will process financial transactions in an accurate, efficient, and friendly manner while maintaining operational standards, and assist the team in meeting branch goals.
Client Experience: Provide positive client experience by assisting with account questions, problems and/or complaints and through research and communication resolve in a timely and effective manner.

Sales Performance: Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition.
Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative
Risk Management: Deliver timely and accurate daily financial transactions; striving for no controllable preventable losses. Understand and adhere to all applicable bank policies and regulations.
Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition.

Minimum experience required: 0.
3 years of customer service and sales experience
Performs special projects, and additional duties and responsibilities as required.
Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings.

Experience in financial services industry.
Job Competencies:
Action-oriented - Enjoys working hard, is action oriented and full of energy for the things he/she sees as challenging.
Not fearful of acting with minimum of planning.
Seizes more opportunities than others by aggressively and enthusiastically pursuing action to achieve results.
Possesses a sense of urgency.
Business Acumen - Knows products and understands our sales process.
Is aware of how strategies and tactics work in the marketplace and what motivates a customer.

Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment.

Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program.
Delivers client engagement and Education.
Benefits | Flagstar Bank

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This listing is sourced directly from Flagstar Bank, N.A's careers page and normalized into a canonical job model.