Hennepin Technical College

Digital Navigator - State Prog Admin

Austin · Part-time

No sponsorship$24k-$35kDetected 15 days ago

LogisticsCustomer SupportCommunicationCollaborationProblem SolvingMentoringPublic Speaking

About the role

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
PRINCIPLE RESPONSIBILITIES AND RESULTS Examples of key duties are interpreted as descriptive and not restrictive.

Client Support & Digital Skills Coaching
Assess clients' device access, connectivity, skill level, and goals; document findings.
Provide support in person or remotely (phone, text, email, video).
Documentation, Reporting & Program Support
Maintain accurate and timely records of client interactions, progress, and outcomes.
Support neutral, community-facing marketing and communications.
The Digital Navigator is a trusted community guide who supports community members with ongoing, individualized support for accessing affordable and appropriate connectivity, devices, and digital skills.
Work schedule will include occasional evenings and/or weekends based on client availability, outreach events, and partner site hours.
Design and deliver basic digital literacy workshops or training sessions in community settings.
Create visual aids, handouts, and reference materials that are culturally and linguistically appropriate.

Strong interpersonal and communication skills and the ability to work successfully with diverse backgrounds.
Ability to provide patient, supportive instruction to adult learners new to technology.
Associate degree or experience teaching, tutoring, mentoring, or supporting adult learners.
All Applicants must be legally authorized to work in the US.

This initiative is grant-funded for up to 5 years (2026-2030).
T raining Delivery & Instruction
Adjust instruction to various skill levels, learning styles, and language needs.

Deliver presentations to promote the Digital Equity Initiative and build awareness among potential clients and partners.
Participation in Riverland employee trainings and other duties that facilitate collaboration with other Riverland departments and employees for the benefit of the implementation of the Digital Equity Initiative.
To further support your holistic health, employees also have access to a confidential Employee Assistance Program (EAP) for mental health, legal, and financial counseling.
Detailed plan details, rates, and coverage choices can be reviewed directly via the State Employee Group Insurance Program (SEGIP) website.
To support your life outside of work, our package includes 12 paid holidays, generous vacation and sick time, and six weeks of Paid Parental Leave.

We are dedicated to continually developing a workforce that mirrors the diversity of our students and communities.
We recognize the value of diverse experiences and perspectives, which enhance our ability to serve the people of our region effectively.
Hispanic-Serving Institution (HSI) Commitment: Riverland is an emerging Hispanic-Serving Institution.
We welcome candidates who understand HSIs and the Latinx student experience, further enriching our inclusive community.

This listing is sourced directly from Hennepin Technical College's careers page and normalized into a canonical job model.