NCL Bahamas
Functional Analyst – Supply Chain Applications
Miami, Florida · Senior
Sponsorship not specifiedDetected 22 days ago
Stakeholder ManagementSupply ChainLogisticsProcurementInventory ManagementManual TestingLeadershipCommunicationCollaborationProblem Solving
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odds of building a lasting career here
40Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
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from this employer's Department of Labor filings
Files H-1B transfers
5 transfer filings in the last year, covering 5 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.
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About the role
- As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!
- APPLY ONLINE If you're interested to be considered for this position, please click the blue APPLY button at the top of the page to get started.
Responsibilities
- Provide functional support for Supply Chain applications serving a global user community across shoreside and shipside operations, including MXP, AMOS, AIM, and related systems
- troubleshoot application issues, analyze business impacts, and ensure timely resolution to support uninterrupted business operations.
- Partner with business stakeholders to gather, analyze, document, and validate business requirements
- evaluate current business processes, identify improvement opportunities, perform gap analyses, and develop functional solution recommendations aligned with operational objectives.
- Support system enhancement initiatives by participating in solution design reviews, documenting business processes, coordinating user acceptance testing (UAT), validating results, and facilitating successful implementation and user adoption.
- Conduct functional testing and quality assurance activities, including developing test scenarios, test scripts, and validation plans to ensure system changes, integrations, configurations, and upgrades meet business requirements and maintain operational integrity.
- Collaborate with business users, technical teams, and third-party vendors to investigate and resolve production issues, identify root causes, prioritize corrective actions, and implement sustainable solutions that minimize operational disruptions.
- Lead change management activities and onboarding for new ships, business units, and application enhancements by developing training materials, delivering knowledge-transfer sessions, and promoting adoption of system functionality and best practices.
- Maintain and improve business process documentation, including functional specifications, SOPs, process flows, knowledge base articles, and training materials, ensuring procedures remain current, standardized, and compliant with organizational policies.
- Support application upgrades, releases, and new system implementations by assessing business impacts, coordinating testing activities, documenting functional requirements, supporting deployment readiness, and assisting with post-implementation stabilization efforts.
Requirements
- At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent.
- Bachelor's degree in Information Systems, Supply Chain Management, Logistics, or a related field
- GROW YOUR CAREER WITH US At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent.
Nice to have
- Preferred candidates will have 5+ years of experience supporting business-critical enterprise applications and business processes within Supply Chain or related functional areas.
- Experience gathering and documenting business requirements, conducting process analysis, coordinating testing activities, supporting system enhancements, and delivering end-user training is highly desirable.
- Candidates should possess a strong understanding of end-to-end procurement and logistics processes, including requisitioning, purchasing, receiving, inventory management, invoicing, and supplier management.
- Experience serving as a liaison between business stakeholders and technical teams, facilitating process improvements, and supporting enterprise-wide application initiatives is preferred.
- Strong analytical and problem-solving abilities are required, including the capability to evaluate business challenges, identify root causes, and recommend practical solutions.
Skills
- Strong knowledge of Supply Chain, and business processes.
- Experience gathering, documenting, and validating business and functional requirements.
- Experience coordinating User Acceptance Testing (UAT) and supporting application implementations and enhancements.
- Strong analytical, organizational, and problem-solving skills.
- Excellent communication, facilitation, and stakeholder management skills.
- Experience leading small to mid-sized initiatives and continuous improvement efforts.
- Proficiency with enterprise business applications and a demonstrated ability to quickly learn new systems and technologies.
Compensation
- The Functional Analyst is a member of the IT Supply Chain team and supports enterprise applications that enable billions in annual procurement activities across Norwegian Cruise Line Holdings' global shoreside and shipside operations.
Benefits
- EDUCATION: Bachelor's degree in Information Systems, Supply Chain Management, Logistics, or a related field; or an equivalent combination of education and relevant business experience.
Company info
- Regent Seven Seas Cruises
- It is Norwegian Cruise Line Holding's policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.
- The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
- They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
- All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
- Brand Overview
- Norwegian Cruise Line
- Oceania Cruises
- New Releases
- Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands.
- The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.
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