IBC Bank
Assistant Branch Manager
Dallas, TX · Staff+ · Full-time
Sponsorship not specifiedDetected 31 days ago
SalesCustomer SupportLeadershipCommunicationMentoringPublic Speaking
About the role
- The Assistant Sales Manager is responsible for assisting Branch Management in supervising the staff and ensuring efficiency and effectiveness in the daily activities of branch operations while proving superior customer service incorporating the IBC Experience.
- The statements on this job description are intended to describe the general nature of level of work being performed by incumbents.
- Plan and organize outreach activities such as presentations, blitzing, and outside call activities with staff.
Responsibilities
- Assist and maintain customer relationships with face-to-face meetings, phone calls ad lobby time and maintain portfolio.
Nice to have
- High School diploma or GED equivalent
- Some college, preferred
- Customer service working experience preferred
Skills
- Functional Competencies
- Focus on Results: tendency to establish objectives and monitor results for compliance.
- Openness to change openness level to understand, accept and handle new ideas or approaches. Effective adjustment to different environments.
- Organization: optimal distribution of resources and actions to reach goals, within the indicated deadlines. Structure in action plans.
- Planning: potential to establish priorities, actions and resources, managing time effectively, for the achievement of objectives.
- I nitiative: initiative to undertake projects independently, to anticipate and take risks. Act.
- Decision Making: process of choosing between different alternatives, evaluating the aspects involved, reflecting judgment and opportunity.
- Operative competencies
Compensation
- Assist in the development of employees through coaching, role plays, counseling (s), performance improvement plans, employee empowerment, salary cards and evaluations
Company info
- IBC Bank successes are the result of an aggressive and innovative attitude.
- The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities.
- IBC bank hires talented, creative and dedicated individuals to help our business succeed.
- We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence.
- We are currently seeking to fill positions across all business segments.
- IBC's focus is to be customer centric and strive to provide excellent customer experience.
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This listing is sourced directly from IBC Bank's careers page and normalized into a canonical job model.