Ingeteam

Ingeteam

Solar Inside Field Service Engineer

Milwaukee, USA, US · Full-time

Sponsorship not specifiedDetected 71 days ago
ExcelCustomer SupportCommunicationMicrosoft OfficeOSHARenewable Energy

About the role

  • Acts as primary contact for aftersales questions and is the trusted company representative to solve and resolve technical service questions.
  • Travel will be on average 25% of the time or as needed.
  • Serve as the primary point of contact for all technical aftersales questions for assigned projects.

Responsibilities

  • Perform other duties as assigned.
  • Maintain technical expertise and competency level by attending trainings, staff meetings, and remaining up to speed on Ingeteam products and services.
  • The main objective is to provide electrical and technical services and customer support for aftersales on Ingeteam products.
  • Support will be provided over the phone or at the customer's site.

Requirements

  • 1 year (Required)
  • WORK EXPERIENCE REQUIREMENTS Must have at least 3 years' experience with electronics or power electronics.
  • Electrical knowledge/training required.
  • Must have excellent troubleshooting skills.
  • Must be able and willing to work with colleagues and as a team.
  • Must be able to work with little guidance and exercise judgement when organizing work priorities and determining next steps.
  • Must have good prioritization, organization, analytical and planning skills.
  • Must be willing and able to travel both US and Canada in response to customer calls.
  • Must be available to travel on short notice.
  • Must be willing and able to travel internationally to headquarters in Spain for training.

Nice to have

  • Bachelor's (Preferred)
  • 1 year (Preferred)
  • Experience with installing, maintaining, and troubleshooting PV & storage systems preferred.
  • Understanding of UL1741 (and other articles), IEEE1547, and NEC codes that relate to PV installations preferred.
  • OSHA-10/30, NFPA 70E, First Aid/CPR, certificates preferred.

Compensation

  • shift Monday to Friday Application Question(s): What are your salary expectations?

Benefits

  • 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance Compensation Package: Bonus opportunities Schedule: 8 hour
  • Ensure tasks are performed according to organizational requirements for quality management, environmental, health and safety standards, policies, and procedures.
  • Must be flexible, be able to adapt to new situations, have self-control, be self-motivated, have initiative and high integrity.
  • Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance Compensation Package: Bonus opportunities Schedule: 8 hour

Company info

  • Must possess excellent communication skills with the ability to work with all types of customers and personalities and with different levels of expertise.
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This listing is sourced directly from Ingeteam's careers page and normalized into a canonical job model.