Mercor
Head of Operations Planning
San Francisco
Sponsorship not specified$200k-$250kDetected 8 days ago
ForecastingCadenceLeadershipPipeline IntegrityDemand Planning
About the role
- This team sits at the intersection of Delivery Operations, Engagement Management, Finance, and Talent Sourcing.
- As the business scales, this function becomes the single system every team plans against, replacing fragmented, account-by-account approaches with one consistent standard.
- The Head of Operations Planning will stand up this function from the ground up: the team, the workflows, and the tools that turn a signed deal into a fully staffed, forecasted, and tracked production plan.
Responsibilities
- We partner with leading AI labs and enterprises to provide the human intelligence essential to AI development.
- Design the operating model for Operations Planning - what the team owns, how it's staffed, and how it scales as new accounts and business lines come online.
- Own the weekly cadence with account and supply teams to catch drift early.
- Own the process that governs how new opportunities get scoped, logged, and moved from signal to committed forecast.
- Build and lead the function: Design the operating model for Operations Planning - what the team owns, how it's staffed, and how it scales as new accounts and business lines come online.
- Build models that stress-test headcount scenarios and flag risk before it hits a client conversation.
- Partner with Finance and account leadership on cost and margin implications.
Requirements
- 5+ years in operations, program management, or business operations, with direct experience in demand planning, staffing, or forecasting at a company with complex, multi-account delivery
- A track record of standardizing messy, inconsistent processes into something repeatable and auditable
Skills
- What you'll own
- Decide what gets tracked, how, and where.
Compensation
- Aggressive bi-annual performance bonus structure
Benefits
- Equity starting at $1.5m / 4 years
- $10K proximity bonus (if you live within 0.5 miles of our office)
- $1.5K monthly stipend for meals
- $200 monthly laundry reimbursement
- $200 monthly personal wellness reimbursement
- Health, Dental, Vision insurance
- Up to $15k Relocation bonus
Company info
- by sharing knowledge, experience, and context that can't be captured in code alone.
- Today, more than 30,000 experts in our network collectively earn over $3 million a day.
- Mercor is creating a new category of work where expertise powers AI advancement.
- Achieving this requires an ambitious, fast-paced and deeply committed team.
- You'll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society.
- Mercor is a profitable Series C company valued at $10 billion.
- We work in-person five days a week in our San Francisco, NYC, or London offices.
- Mercor's mission is to organize human intelligence to power the AI economy.
This listing is sourced directly from Mercor's careers page and normalized into a canonical job model.