SimpliSafe
Sr Business System Analyst
Boston, MA · Senior
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odds of building a lasting career here
Thin sponsorship signal and lottery-bound (~30% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
The bottom of this range ($89,000) is below the Level I prevailing wage of $91,042. An H-1B cannot be filed below the prevailing wage, so an offer at the floor of this band could not be sponsored as posted.
Based on the DOL prevailing wage for this occupation and worksite, a base salary of $111,280 would place this position at wage Level II. That figure is within the posted range, and I'd like to target it. This role classifies under "Computer Systems Analysts" for prevailing-wage purposes.
DOL prevailing wage, 2026-27 wage year · Computer Systems Analysts (15-1211) · Boston-Cambridge-Newton, MA-NH. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
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About the role
- Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect.
- We're embracing a hybrid work model that enables our teams to split their time between office and home.
- Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday, Wednesday, or Thursday - working together in person and choosing where they work for the remainder of the week.
Responsibilities
- Reporting to the Order-to-Cash Senior Product Manager, you'll own billing system operations and drive ongoing optimization of Zuora and order-to-cash applications.
- You'll build solutions that identify, quantify, and resolve issues across the billing and payments domain, and partner cross-functionally with Finance, CX, and various Enterprise Information Systems teams to strengthen billing operations, controls, and policies that reduce operational risk and deliver innovative customer experiences.
- Design, implement, and test internal controls across order-to-cash processes, such as access reviews, reconciliations, and exception monitoring, to reduce operational and compliance risk.
- Partner with business stakeholders across Finance, Tax, CX, and eCommerce to identify system needs, document solutions, and publish related processes and procedures.
- Support the engineering organization by providing acceptance criteria, participating in test reviews, giving demo feedback, and gathering stakeholder approvals on new features and releases
- Skilled in writing functional requirements and developing test/release plans to support delivery of order-to-cash software solutions.
- Track record of designing controls, including building detection mechanisms, outlining exception playbooks, and root-causing failures to inform prevention.
- Lift As We Climb - Investing in developing others and helping others around us succeed.
- A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive
- Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change.
Requirements
- Bachelor's degree in a relevant discipline (information systems, computer science, and/or finance/accounting).
Nice to have
- Familiarity with technologies like SQL, Avalara AvaTax, Paymentech, Tableau, and Jira preferred.
Compensation
- The target annual base pay range for this role is $89,000 to $119,000
- This target annual base pay range represents our good-faith estimate of what we expect to pay for this role.
- We use a market-based compensation approach to set our target annual base pay ranges and make adjustments annually.
Benefits
- A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here )
Company info
- About SimpliSafe
- We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure.
- And we've created a culture here that cares just as deeply about the career you're building.
- We don't just want you to work here.
- We want you to grow and thrive here.
- We all benefit from flexibility and get to use the best of both worlds to get our work done.
- Why are we hiring?
- Well, we're growing and thriving.
- So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.
- Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
- Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
This listing is sourced directly from SimpliSafe's careers page and normalized into a canonical job model.