CarMax

CarMax

Business Operations Manager

PA - Philadelphia - King of Prussia · Full-time

Sponsorship not specified$10k-$30kDetected 13 days ago
ExcelLogisticsPerformance ManagementLeadershipCommunication

About the role

  • 7271 - King of Prussia - 185 South Gulph Road, King of Prussia, Pennsylvania, 19406 CarMax, the way your career should be!
  • This role is pivotal in shaping strategy, driving operational excellence, and creating an iconic customer and associate experience aligned with CarMax's culture of integrity and innovation.
  • We're rethinking the way people buy cars - and our associates help us do just that.

Responsibilities

  • Lead and manage a team of 10-30 associates, ensuring an exceptional customer experience throughout the buying and selling process.
  • Create an engaging work environment through round tables, one-on-ones, and associate engagement meetings.
  • Analyze data and manage P&L, identify opportunities for process improvements, and cost reduction.
  • Ensure compliance with federal, state, and local regulations, while building relationships with agencies and vendors.

Requirements

  • Ability to multi-task in a fast-paced, high-energy environment while maintaining accuracy.
  • Proven ability to make independent, sound business decisions.
  • Ability to identify business opportunities and recommend improvements.

Nice to have

  • 3+ years of management experience, retail leadership preferred.
  • Bachelor's degree is a plus.
  • Intermediate PC skills (Word, Excel, and related applications).
  • Our commitment to customer experience, innovation, and community has made us the nation's largest used car retailer.
  • Your work fuels change-sparking ideas, overcoming challenges, and shaping what's next.

Compensation

  • $80,000.00 - $140,000.00 May be eligible for bonus and equity.
  • To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
  • For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
  • Recruit, hire, and develop associates, foster a culture of career growth, and provide timely feedback and performance management, including development plans and annual reviews.

Benefits

  • Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
  • For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday.
  • If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
  • Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
  • For more details about benefits, please visit our CarMax Benefits website.
  • Responsible for CarMax Environmental, Health and Safety (EH&S) requirements for your department and/or location, including workplace safety.

Equal opportunity

  • Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

This listing is sourced directly from CarMax's careers page and normalized into a canonical job model.