Mass General Brigham

Mass General Brigham

Patient Escort/Messenger 40hr 10a-630p rotating weekends and holidays

Boston-MA

Sponsorship not specified$34k-$66kDetected 4 days ago
RecruitingCustomer SupportPatient CareResearchLeadershipCommunication

About the role

  • Responsible for providing safe and efficient transportation for patients within the healthcare facility.
  • Does this position require Patient Care?
  • Escort patients to and from various locations within the healthcare facility, such as examination rooms, diagnostic areas, operating rooms, or other treatment areas.

Responsibilities

  • As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care.
  • Facilitates the timely delivery of messages, documents, and supplies to various departments, ensuring effective communication and support throughout the organization.

Requirements

  • Strong communication and interpersonal skills, with the ability to interact effectively with patients, visitors, and staff members.
  • Education
  • Licenses and Credentials
  • Experience
  • Experience in a healthcare or customer service-related role. 1-2 years preferred
  • Basic knowledge of medical terminology and healthcare procedures.
  • Ability to prioritize tasks and manage time effectively in a fast-paced environment.
  • Physical stamina and the ability to perform repetitive tasks, such as pushing wheelchairs or transporting patients.
  • Ability to maintain confidentiality and adhere to ethical standards in handling sensitive information.
  • Additional Job Details (if applicable)
  • Physical Requirements

Nice to have

  • High School Diploma or Equivalent preferred

Skills

  • Knowledge, Skills and Abilities
  • Excellent customer service skills, with a compassionate and patient-centered approach.

Compensation

  • $17.71 - $24.28/Hourly
  • Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors.
  • The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package.
  • In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.
  • We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

Company info

  • Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission.

Equal opportunity

  • 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer.
  • We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
  • Mass General Brigham Competency Framework
  • At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level.
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This listing is sourced directly from Mass General Brigham's careers page and normalized into a canonical job model.