Ubisoft

Sr. Community Developer - Assassin's Creed

Québec City, QC, Canada · Senior

Sponsorship not specifiedDetected 1 day ago

Social Media MarketingCommunication

About the role

Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin's Creed, Rainbow Six to Just Dance and more.
We believe diverse perspectives help both players and teams thrive.

Develop and execute community strategic plans through a variety of content tactics which support Production objectives and augment the overall marketing strategy.
Leverage Community Managers, transversal teams, and relevant partner resources to create meaningful content for our players (example: blogs, podcasts, interviews, infographics, & more).
Collaborate with portfolio's Social Media Manager to define and report on content KPI's to demonstrate success and ROI of community programs and content.
Support internal & external milestones, such as betas and launches, to ensure KPIs are met & to advocate for player experience.
Collaborate and coordinate with live teams for post-launch communication. Set expectations on applicable situations such as patch content, status, and delivery.
Manage and produce internal reports on community feedback, activity & expectations.
Lead the way in defining best practices to drive impact and proactively share these with the wider Community team.
Lead transversal initiatives to support department objectives and key results.
Proven track record of working with various stakeholders to filter and implement player feedback.

Strong understanding of building and maintaining the growth of video game communities as well as developing and executing strategic player engagement plans.

Act as a primary representative for players' needs within Production and Publishing teams to positively influence development and communications positioning on behalf of our players and business objectives.
Shape player feedback cycles and provide insights to Production and Publishing teams to influence game experiences, stimulate user retention, and assist in positioning messaging and marketing beats.
Set expectations on applicable situations such as patch content, status, and delivery.
Serve as an identified subject matter expert for both the project and the wider global Community team, and act as a mentor to Community Managers and peers.
Operate with an ROI-centric mindset by making calculated decisions that promote efficiency while remaining strategic with available resources.
Identify and capitalize on opportunities for synergies between cross-functional teams.
International travel may be required.
Extensive experience managing online communities and leading the development of strategic plans or programs with demonstrable success.

This listing is sourced directly from Ubisoft's careers page and normalized into a canonical job model.