Avride
Support Specialist
Austin, Texas · Contract
Sponsorship not specifiedDetected 17 days ago
LinuxIncident ResponseJiraCustomer SupportCommunication
Stay score
odds of building a lasting career here
40Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Green-card follow-through: 88%
Of 8 labor certifications old enough to have been used, 1 expired without the employer filing the next step. Median time from filing to decision: 459 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.
DOL often reclassifies their job titles
The Department of Labor assigned a different occupation than this employer requested on 79% of its 19 wage determinations — against a 18% norm. The occupation sets the prevailing wage floor.Reclassification is routine and can reflect genuinely hybrid roles; it is not by itself evidence of underpayment.
Files H-1B transfers
6 transfer filings in the last year, covering 6 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- The person in this role will work closely with safety drivers, operators, and engineering teams to keep vehicles operational and ensure technical issues are clearly captured and routed for further debugging.
- First shift: Monday-Friday, 4:00 AM to 12:00 PM
Responsibilities
- Process, triage, document, and escalate vehicle- and system-related issues to the appropriate engineering teams.
- Use Unix command line tools regularly to support issue investigation, log review, and operational troubleshooting.
- Support vehicle dispatch and return processes to help maintain fleet readiness.
- Perform vehicle startup and shutdown procedures.
- Perform light hands-on support tasks such as reconnecting cables, checking onboard device indicators, and confirming system readiness.
- Help document updates to workflows, procedures, and support practices so knowledge can be shared across the team.
- At least 1 year of experience in technical support, operations support, or a similar support-focused role
Requirements
- Valid driver's license held for at least 3 years
- Move vehicles around the garage as needed and be prepared to drive on-road occasionally if required in the future.
- Experience with ticket tracking systems such as Jira, YouTrack, or similar tools
Nice to have
- Knowledge of vehicle technical systems
- Experience working with autonomous vehicles
Skills
- About Avride
- Avride is a U.S.-based autonomous vehicle startup headquartered in Austin, TX, with additional R&D hubs around the world.
Benefits
- Pre-tax commuter benefits
- Employer Subsidized Healthcare Benefits thru our 3rd party employer of record partner
- Flexible Spending Account for healthcare-related costs
- Short and long-term disability and life insurance thru our 3rd party employer of record partner
- Commitment: This is a full-time, ongoing contract position staffed through our trusted Employer of Record partner, who manages payroll, benefits, and local compliance on our behalf.
Company info
- You will work day-to-day with the Avride team and be fully integrated into our culture and operations.
- Oversee charging status and confirm log uploads as part of daily operational readiness.
- Comfortable working in a Unix environment as a daily part of the job
Equal opportunity
- equal opportunity employer and committed to providing reasonable accommodations to qualified applicants and employees with disabilities to ensure they have equal access to employment opportunities.
Visa & Work Authorization
- Candidates are required to be authorized to work in the U.S. The employer is not offering relocation, sponsorship, and remote work options are not available.
This listing is sourced directly from Avride's careers page and normalized into a canonical job model.