Flexport
Global Operations Associate
Bellevue, Washington, United States · Mid
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About the role
- Flexport's Global Operations team is the front line team responsible for successfully managing our Customer's supply chains end to end.
- The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports.
- This role will focus on driving a first in class customer experience by obsessing over quality and on time performance.
Responsibilities
- Own the client experience; solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed.
- Flexport Global Operations raises the bar by using data to manage our customer's supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution.
- Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).
- Effective time management - be able to properly prioritize and manage a large volume of tasks
- Teamwork and relationship-building
Requirements
- Ability to effectively seek and receive feedback
Nice to have
- 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)
- Bachelor's Degree preferred
Compensation
- The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region.
Company info
- About Flexport: At Flexport, we believe global trade can move the human race forward.
- That's why it's our mission to make global commerce so easy there will be more of it.
- As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations.
- To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation.
- With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners.
This listing is sourced directly from Flexport's careers page and normalized into a canonical job model.