CSC Generation
Store Floor Lead (Sur La Table)
Costa Mesa, CA
Sponsorship not specifiedDetected 4 days ago
LeadershipCommunicationProblem SolvingMentoringMicrosoft Office
About the role
- Accurately records time worked according to SLT Policy. · Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained and consistently followed.
Responsibilities
- Leadership & Team Development · Lead the sales floor and oversee daily store operations as Manager on Duty (MOD). · Provides in-the-moment coaching and feedback to elevate performance and team engagement.
- Communicate performance issues directly to the General Manager/Store Manager. · Support onboarding, training, and development of new associates.
- Sales & Business Performance · Support the achievement of store sales goals through effective customer engagement and team motivation. · Maximize selling opportunities by identifying customer needs and offering relevant solutions. · Consistently meet or exceed monthly sales goals, contributing to overall store revenue.
- We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.
- Team Development · Lead the sales floor and oversee daily store operations as Manager on Duty (MOD). · Provides in-the-moment coaching and feedback to elevate performance and team engagement.
Nice to have
- Performance is measured by key KPIs such as individual sales volume, average transaction value, and customer conversion rates.
- This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties.
- This job description is not an employment agreement or contract.
- Sur La Table has the exclusive right to alter this job description at any time without notice.
Benefits
- If you need assistance or an accommodation due to a disability, please contact hrbenefits@cscshared.com.
Company info
- , tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job.
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