Morgan & Morgan, P.A.

Senior Business Analyst

Brooklyn, New York, United States · Senior · Full-time

Sponsorship not specified$95k-$130kDetected 12 hours ago

SQLRedshiftData VisualizationNLPLLMsSalesforceCRMProcess ImprovementLeadershipCommunicationProblem Solving

About the role

At Morgan & Morgan, the work we do matters.
For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods.
Business Analyst to join our Strategy & Operations team.

Partner with leadership to identify, prioritize, and implement AI-driven process improvements.
Design, build, and maintain AI-powered workflows using Claude Code, Cowork, and similar tools.
Collaborate with engineering team to design document review and information extraction workflows that leverage LLMs and process automations to analyze high volumes of records and correspondence.
Build automations that connect internal systems, move and reconcile data, and reduce manual labor.
Design, build, and maintain dashboards and operational reporting using Power BI, Superset, Salesforce/Litify, and Excel.
From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights.

3-6 years of experience in business operations, analytics, business intelligence, technical operations, or a related field.
Proficiency with SQL and Python.
Bachelor's degree or equivalent practical experience, preferably in Business, Computer Science, STEM, or a related field.
Hands-on experience building practical solutions using Claude, Claude Code, GPT, or comparable AI platforms.
Strong analytical and problem-solving skills with a focus on process improvement and measurable business outcomes.
Ability to manage multiple projects in a fast-paced environment.
Excellent written and verbal communication skills.
Salary Range
$95,000 - $130,000 USD
Benefits
Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

Experience with Power BI, Salesforce/Litify, Redshift, or comparable reporting and CRM platforms is preferred.

For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

Statement
Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer i

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