Retell AI

Retell AI

Founding Senior Product Manager

San Francisco Bay Area · Senior · Full-time

Work authorization required$200k-$290kDetected 70 days ago
Product ManagementProduct StrategyRoadmappingPRDsNegotiationLogisticsCustomer SuccessCommunicationCollaborationProblem SolvingAdaptabilityOrganizational Skills

About the role

  • As our Founding Senior Product Manager, you'll take end-to-end ownership of core product areas that power millions of AI-driven conversations.
  • This role is highly technical with a wide scope and a direct impact on our customers.

Responsibilities

  • Own customer outcomes for core product areas such as voice agent behavior, onboarding, testing, and AI-driven automation.
  • Use these documents to align engineering, design, and stakeholders with scope, tradeoffs, and success criteria before execution.
  • Partner closely with design to shape end-to-end user experiences, including early problem framing and low-fidelity sketches to explore and align on solutions before execution.
  • Drive cross-functional execution by planning, sequencing, and tracking product initiatives to ensure timely delivery, clear ownership, and alignment across engineering, design, and stakeholders.
  • 5+ years of product management experience, ideally building B2B, product-led growth (PLG) products.
  • Let's build the future together.

Requirements

  • Since launching 18 months ago, thousands of companies now utilize Retell's AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents.

Compensation

  • $200k-$290k

Benefits

  • Our vision for 2026 is to build a modern CX platform where entire contact centers are powered by AI.
  • Offer Competitive Equity
  • 100% coverage for medical, dental, and vision insurance
  • $200/month wellness reimbursement
  • $300/month commuter reimbursement
  • $75/month phone bill reimbursement
  • $50/month internet reimbursement
  • Choose from three cash-equity balance options; no negotiation needed.
  • Small teams, >$1M revenue/employee, and significant equity.
  • Partner closely with engineering to design scalable solutions, while continuously evaluating tradeoffs through the lens of customer value, time to impact, and long-term platform health.

Company info

  • https://leanaileaderboard.com/
  • Take our product for a spin
  • We wanted to give you a glimpse into what we do.
  • We created a fun AI recruiter that provides general information about our company and details on each open role.
  • You can reach Victoria at +1 (415) 704-7048.
  • Have fun with it-ask about us, our growth, our roles, or anything else you're curious about.
  • Develop deep customer understanding by spending time with users, reviewing call transcripts, joining onboarding and support sessions, and directly engaging with customers to uncover unmet needs and failure points.
  • Validate solutions with customers early and often, using prototypes, betas, and rapid iterations to ensure we are solving the right problems before scaling investments.

Visa & Work Authorization

  • Retell AI is open to sponsoring work authorization for qualified candidates, including H-1B, TN, L-1, E-3, F-1 (OPT/CPT), and O-1 visas.

This listing is sourced directly from Retell AI's careers page and normalized into a canonical job model.