AssemblyAI

Senior Forward Deployed Engineer

San Francisco · Senior · Full-time

Sponsorship not specified$140k-$240kDetected 4 days ago

PythonReactSQLMachine LearningLLMsComplianceProduct ManagementProduct StrategySalesResearchProblem Solving

About the role

We're looking for a Senior Forward Deployed Engineer to join our Success team and ensure customers have an outstanding experience throughout their journey with AssemblyAI.
You will onboard new customers, help them realize their product vision, and explore leading-edge use cases within voice AI.
This requires that you work directly with customers to integrate our voice AI models directly into current and future product features.

Lead commercial and project meetings, focused on demonstrating the value of our voice AI capabilities.
Drive growth in customer usage of the API across varying product offerings and end customer use cases.
Act as a thought leader and customer advocate, providing insights and feedback to drive the future direction of our product roadmap.
Ability to proactively identify opportunities for voice AI integration and create detailed execution plans.

Have 4+ years of experience as a technical account manager, account manager, solutions architect, sales engineer, or technical consultant.

Preferred experience working with SQL, Python, React, and web development frameworks.
Familiarity with AI/ML tools is a strong plus.

Why AssemblyAI
Our models serve 600M+ inference calls monthly, process 1M+ hours of audio daily, and power 2 billion+ end-user experiences.
Your creativity and problem-solving skills will be key in finding unique solutions for each customer's needs.

$140,000 - $240,000 OTE
The expected base compensation for this role is listed above. Our total compensation package includes competitive equity grants, 100% employer-paid benefits, and the flexibility of being fully remote. 401k match up to 4% for US-based full time team members.
AssemblyAI strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity across our team.
Our salary ranges are set to be competitive for our size, stage, and industry, and reflect just one component of the full compensation, benefits, and rewards we offer.
Salary determinations consider a variety of factors, including relevant experience, technical depth, skills demonstrated during the interview process, and maintaining internal equity with peers on the team.
However, we are open to considering candidates who may fall above or below the outlined experience level-in those cases, we will communicate any adjustments to the expected salary range.

AssemblyAI strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity across our team.
Salary determinations consider a variety of factors, including relevant experience, technical depth, skills demonstrated during the interview process, and maintaining internal equity with peers on the team.

You will use your technical expertise to plan and execute on our customers' overall needs within voice AI, helping them choose the right plans, models, and use cases.
Additionally, you will play a pivotal role in ensuring customers are on the right plan and commercial agreement for their use cases with AssemblyAI.
Serve as the primary point of contact for customers, ensuring their needs are met throughout their journey with AssemblyAI.
Manage a portfolio of technical customers, primarily communicating asynchronously and ensuring timely, high-quality support.
Build strong connections with our customers to ensure their long-term success with our platform.
Are willing to wear many hats (software engineer, product manager, account manager, and support), passionate about unblocking issues for customers, and excited about problem-solving.

This listing is sourced directly from AssemblyAI's careers page and normalized into a canonical job model.