Whatnot

Whatnot

Customer Success Engineer, Enterprise Engineering

Los Angeles, CA · Senior

Sponsorship not specified$20k-$30kDetected 148 days ago
SpringAccount ManagementAccountingLogisticsCustomer SuccessShopifyCommunicationProblem Solving

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odds of building a lasting career here

39Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 8 green-card filings in this occupation, 100% were for a worker who already held the job.

Green-card intent detected

Whatnot Inc. obtained a prevailing wage determination for Data Scientists in Culver City, CALIFORNIA on 2026-06-08. No matching green-card filing appears in our data yet. The determination expires in 0 days (2026-09-05), and a green-card filing must follow before then or the employer starts over.

Green-card follow-through: 80%

Of 5 labor certifications old enough to have been used, 1 expired without the employer filing the next step. Median time from filing to decision: 508 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Files H-1B transfers

25 transfer filings in the last year, covering 25 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • 🚀 Join the Future of Commerce with Whatnot!
  • We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes.
  • The role is highly technical and highly collaborative, combining hands-on integration work with customer-facing problem solving and product thinking.

Responsibilities

  • Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories.
  • We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy.
  • We move fast, stay close to our users, and focus on the work that drives the most impact.
  • The Enterprising Engineering team, nested within our Seller Engineering org, supports the needs of our largest and most complex sellers.
  • As sellers grow their businesses on Whatnot, their needs evolve-and this team builds the systems and tooling to support them at scale, including integrations with e-commerce platforms, WMS, ERPs, and accounting software.
  • This Customer Success Engineer will operate at the intersection of engineering, product, and customer partnership-working directly with enterprise sellers and their technical teams to design, implement, and support custom integrations on top of Whatnot's APIs and infrastructure.
  • You'll help enterprise partners navigate complex workflows across inventory, logistics, order management, and operational systems while partnering closely with internal engineering, product, and account teams.
  • This is a unique opportunity for someone who enjoys both building and partnering:
  • solving real customer problems while helping shape how enterprise support evolves at one of the fastest-growing live commerce platforms in the world.
  • Experience building bespoke solutions on top of an existing internal framework.

Nice to have

  • Bachelor's Degree in Computer Science or related field or equivalent work experience.
  • Excellent product instincts.
  • You first think about users rather than the best technical solution.
  • Strong written and oral communication skills.
  • Strong presentation skills and ability to articulate customer needs to engineering product teams.
  • Ability to flexibly work across multiple workstreams, thriving in a fast-paced environment.
  • Experience in Shopify, Channel Advisor, Magento, and other ecommerce SaaS products a plus.

Compensation

  • Annual allowance towards Childcare

Benefits

  • Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
  • Health Insurance options including Medical, Dental, Vision
  • Home office setup allowance
  • Monthly allowance for wellness
  • Lifetime benefit for family planning, such as adoption or fertility expenses
  • Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
  • Parental Leave

Company info

  • As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia.
  • We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection.
  • The people here are shaping how an entirely new industry develops.
  • Ability to work with customers directly, both satiating customer expectations as well and ensuring internal company strategic standards and goals are met.
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This listing is sourced directly from Whatnot's careers page and normalized into a canonical job model.