CookUnity
Senior Product Manager, Personalization & AI
New York, New York, United States; United States (Remote) · Senior
Sponsorship not specifiedDetected 43 days ago
AlgorithmsMachine LearningData ScienceLLMsRAGA/B TestingProduct StrategyCRMLeadership
About the role
- You'll go deep into understanding eater behaviors, intent signals, and food preferences, and translate them into a scalable roadmap across both personalization and conversational AI that meaningfully lifts retention, conversion, and LTV.
- Our users make hundreds of micro-decisions every week; the goal is to simplify all of them-whether through intelligent ranking or a natural-language experience.
Responsibilities
- Define & Drive Product Strategy
- Own the end-to-end personalization roadmap including recommendations, ranking algorithms, adaptive feed, intent modeling, and predictive food preferences.
- Build a unified personalization strategy that spans discovery, ordering, search, and post-order experiences.
- Partner with Engineering and ML to design, build, and iterate on models that personalize menus, recommendations, and content surfaces.
- Drive experimentation, A/B testing, and offline/online model evaluation frameworks to measure lift rigorously.
- Build the Customer-Facing AI Experience (0→1)
- Partner closely with LLM engineering to evaluate models, define grounding strategies, and drive prompt/context architecture decisions from a product lens.
- Develop a sophisticated understanding of eater behavior patterns, including early-week ordering signals, cuisine preferences, dietary constraints, and long-term engagement drivers.
- Own the end-to-end frontend product surface for the customer-facing AI experience, partnering closely with Design and Engineering from concept through launch.
- Collaborate on personalization-related frontend surfaces (adaptive homepage, personalized filters, recommendation UI)-contributing product direction while partnering with other PMs and Design who share ownership.
Benefits
- Own the 0→1 product vision and roadmap for a customer-facing conversational AI experience-from problem definition and early MVP through launch and iteration.
- Own the full frontend product surface for the AI experience end-to-end, from UX vision through shipped features.
Company info
- Increase long-term revenue and reduce decision friction for customers navigating a large menu.
- So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs.
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