Barnes & Noble Education, Inc.

Barnes & Noble Education, Inc.

Director of Stores (West Coast)

No City, CA, US · Director · Full-time

Sponsorship not specified$160k-$175kDetected 6 days ago
NegotiationFinancial ModelingForecastingPerformance ManagementLeadershipCommunicationMentoring

About the role

  • Together, our teams work to elevate lives through education.
  • The Director plays a critical leadership role in contract renewal strategy, partnering with senior leadership to shape financial models, value propositions, and negotiation positioning.
  • This position also serves as a key change agent, driving operational excellence, strategic initiatives, and long-term contract sustainability across the territory.

Responsibilities

  • LEAD: Cultivate, lead, and develop a high-performing team of Regional Managers that delivers consistent financial results through strong execution, operational discipline, and accountability.
  • Recruit, coach, and develop leadership talent, including succession planning and performance management, to ensure bench strength and continuity across the territory.
  • Lead by example through professionalism, sound judgment, and a calm, respectful approach to issue resolution.
  • Foster a fair, equitable, and customer-focused environment that inspires brand loyalty and a strong campus store experience EXECUTE: Own zone-level P&L performance, driving revenue growth, margin expansion, controllable expense management, and EBITDA contribution.
  • Develop and execute territory business strategies that improve store performance, enhance customer satisfaction, and support institutional and company goals.
  • Lead contract renewal strategy and execution in partnership with the Vice President, Stores, COO/Field VP, Marketing, and senior leadership, including pro formas, financial modeling, and negotiation support.
  • Drive execution of strategic initiatives, including First Day programs, Room Service, and other sales and partnership drivers that support long-term contract sustainability.
  • INSPIRE: Serve as a trusted strategic partner to campus administration by sharing industry expertise, emerging trends, and innovative solutions that support institutional goals.
  • Proven P&L leadership, with the ability to drive revenue, margin improvement, expense control, and EBITDA performance.
  • Demonstrated success building and maintaining executive-level client relationships and supporting high-stakes contract renewals or strategic partnerships.

Requirements

  • Technology proficiency and ability to learn and support adoption of new systems.

Compensation

  • The hiring range for this position is $160,000-$175,000 per year.
  • This range represents the base salary only, in good faith at the time of posting.

Benefits

  • How We Elevate Our Employees We believe your success is our success, so our benefits package is designed specifically to support you in every aspect of your life.
  • This position is bonus-eligible, with bonus amounts determined at the company's discretion based on individual qualifications and applicable program terms.
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