Pacific Biosciences
Scientist II, Field Applications Bioinformatics Support
Seattle, King County · Mid
No sponsorship$93k-$140kDetected 1 day ago
PythonBashLinuxData AnalysisSalesforceCRMCustomer SupportBioinformaticsMolecular BiologyNGSLab ResearchCommunicationTime ManagementPublic Speaking
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odds of building a lasting career here
26Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70
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About the role
- Genomics is core to all biological processes, and our advanced genomics tools provide scientists and clinical researchers the insights to better understand biology and health.
- The candidate will combine bioinformatics, molecular biology, and software expertise.
- All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities.
Responsibilities
- Support sales in conducting scientific presentations, technical discussions, and customer meetings
- Work closely with application specialists, sales, service engineers, and technical support
- Support roll-out of new software and assist with software installations
- Scientist II, Field Applications Bioinformatics Support
- PACB) is a premier life science technology company that designs, develops, and manufactures advanced sequencing solutions to help scientists and clinical researchers resolve genetically complex problems.
- We are looking for an experienced bioinformatics support scientist with a strong customer focus to enable and support data analysis for our customers and collaborators.
- In this role, they will be responsible to train customers for PacBio data analysis, support customers pre- and post-sales, perform data analysis, and function as a link between customers and PacBio.
Requirements
- Knowledge of state-of-the-art sequence analysis tools and workflows, such as sequence alignment, variant calling, de novo assembly, genome visualization, transcript mapping
- Experience with bash scripting, Python, and R
- Excellent troubleshooting capabilities, and experience with good practice in customer support
- Track record of conducting scientific presentations in person and virtually to internal and external audiences
- Ability to work in a fast paced and growing commercial environment.
- Candidates must have current authorization to work in the United States without the need for present or future sponsorship.
Nice to have
- Experience with PacBio data and tools
- Experience with WDL/snakemake/nextflow
- Previous work with CRM platforms is a plus, in particular Salesforce
- Wet lab experience and basic knowledge of DNA sequencing instruments and library preparation protocols is a plus
- Equal Opportunity Employment
- Preferred Experience:
Compensation
- $93,400.00 - $140,000.00
Benefits
- Our mission is to enable the promise of genomics to better human health.
Company info
- The ability to communicate with customers and internal teams are important aspects of this role.
- Our ideal candidate is a well-rounded top performer who can be a key contributor in a fast-pacing commercial environment, interacting with customers, scientists, and engineers from a wide variety of backgrounds.
- Assist and enable customers and collaborators to ensure successful use of PacBio data analysis software
- Train customers on PacBio HiFi sequencing data characteristics and analysis tools, including SMRT Link software
- Be the primary contact for customers to understand their sequencing data
- Work with customers and internal teams (FAS, service engineers, tech support) to prepare new instruments installations
Equal opportunity
- If you are an individual with a disability and require a reasonable accommodation to complete any part of the
Visa & Work Authorization
- Candidates must have current authorization to work in the United States without the need for present or future sponsorship
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This listing is sourced directly from Pacific Biosciences's careers page and normalized into a canonical job model.