UptimeAI Inc.

Technical Consultant (US)

Remote (USA)

Sponsorship not specifiedDetected 406 days ago

Process ImprovementOnboardingCommunication

About the role

As a Technical Consultant at UptimeAI, you will be the primary technical point of contact for our customers during the implementation phase.
Your ability to speak the customer's language-especially in the context of process optimization-will be key to accelerating time to value and delivering quality outcomes.

Act as the technical lead during the customer onboarding and implementation phase.
Develop a deep understanding of the customer's process and performance goals.
Own technical communication with the customer, ensuring confidence, clarity, and alignment throughout implementation.
Drive time to value by pushing for efficient delivery while maintaining high quality.
Partner closely with delivery, product, and offshore teams to ensure the solution meets customer expectations.
You'll drive discovery, capture detailed technical requirements, and ensure a seamless handoff for model development.

Delivery: 3+ years of experience leading discovery and requirements within Delivery or Professional Services.
Domain Expertise: Experience delivering IoT, Predictive Analytics, Digital Transformation, APM, or Condition Monitoring projects in the process or manufacturing industries.
Process Engineering Background: Hands-on experience with reliability, process optimization, troubleshooting, or asset performance in a technical role.
3+ years of experience leading discovery and requirements within Delivery or Professional Services.
Hands-on experience with reliability, process optimization, troubleshooting, or asset performance in a technical role.
Must Have:
Translating Customer Needs into Technical Specs: Skilled in converting customer goals and system knowledge into data requirements and model logic for implementation teams.
Interpersonal Skills: Strong interpersonal skills and a solid understanding of team dynamics.
Customers feel confident and supported from Day 1 of implementation.
Customers view you as a trusted advisor and technical partner.

Strong Plus:
Industrial Data Familiarity: Familiarity with P&ID, maintenance data, and historian data formats used in industrial environments.
What Success Looks Like
Discoveries are captured with clarity and depth, enabling effective model development.
Time to value is shortened without compromising quality.

This listing is sourced directly from UptimeAI Inc.'s careers page and normalized into a canonical job model.