Dolby Laboratories Inc.

Dolby Laboratories Inc.

Staff Delivery Engineer

Atlanta, Georgia,United States · Staff+ · Full-time

Sponsorship not specified$137k-$187kDetected 54 days ago
TypeScriptJavaSwiftKotlinReactDistributed SystemsDockerKubernetesPrometheusGrafanaRESTRabbitMQCustomer SuccessCommunicationCollaborationProblem Solving

About the role

  • At Dolby, science meets art, and high tech means more than computer code.
  • As a member of the Dolby team, you'll see and hear the results of your work everywhere, from movie theaters to smartphones.
  • To do that, we need the absolute best talent.

Responsibilities

  • Troubleshooting & Technical Problem Solving • Investigate and resolve integration issues across complex end-to-end scenarios. • Debug across Java, Kotlin, TypeScript, Swift, APIs, infrastructure, and streaming workflows as needed. • Leverage logs, metrics, monitoring data, and internal tooling to accelerate issue resolution. • Collaborate with Engineering and Product to resolve deeper technical challenges.
  • Production Readiness & Handover • Ensure all technical milestones are met before go-live. • Validate monitoring, logs, metrics, and operational dashboards. • Provide clear, concise documentation and handover notes to Support and Customer Success to ensure smooth long-term operations.
  • Experience collaborating across Support, Customer Success, Sales, Product, and Engineering teams.

Requirements

  • We're big enough to give you all the resources you need, and small enough so you can make a real difference and earn recognition for your work.
  • This role requires flexibility, strong analytical thinking, hands-on technical skills, and the ability to jump across domains and contexts quickly.

Skills

  • Guide customer technical teams through APIs, data flows, SDKs, configuration, workflows, and best practices.
  • Use available tools, automation, and AI-assisted capabilities to improve delivery efficiency, diagnostics, and integration workflows.
  • Apply structured problem-solving and intelligent tooling to speed up troubleshooting and root-cause analysis.
  • Explain complex technical concepts in a clear, accessible way for customer engineers and stakeholders.
  • Investigate and resolve integration issues across complex end-to-end scenarios.
  • Debug across Java, Kotlin, TypeScript, Swift, APIs, infrastructure, and streaming workflows as needed.
  • Leverage logs, metrics, monitoring data, and internal tooling to accelerate issue resolution.
  • Provide actionable, real-world feedback to Product Management based on customer integrations.
  • Ensure all technical milestones are met before go-live.
  • Validate monitoring, logs, metrics, and operational dashboards.
  • Docker, Kubernetes, cloud concepts
  • Dolby is proud to be an equal opportunity employer.

Compensation

  • Our salary ranges are determined by role, level, and location.
  • Your recruiter can share more about the specific salary range and perks and benefits for your location during the hiring process.

Benefits

  • Within the range, individual pay is determined by work location and additional factors, including job-related skills, competencies, experience, market demands, internal parity, and relevant education or training.
  • Your recruiter can share more about the specific salary range and perks and benefits for your location during the hiring process.

Company info

  • Customer Enablement & Product Understanding • Ensure customers fully understand the product, its capabilities, and how to use it effectively. • Explain complex technical concepts in a clear, accessible way for customer engineers and stakeholders. • Conduct technical workshops, demos, and deep-dive sessions focused on correct and efficient platform usage.
  • Proven experience onboarding customers and integrating complex technical solutions.
  • Strong context switching across customers, technologies, and problem spaces.

Equal opportunity

  • Dolby will consider qualified applicants with criminal histories in a manner consistent with the requirements of San Francisco Police Code, Article 49, and Administrative Code, Article 12 Equal Employment Opportunity: Dolby is proud to be an equal opportunity employer.
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This listing is sourced directly from Dolby Laboratories Inc.'s careers page and normalized into a canonical job model.