University of New Orleans
CVRS Program Support - Coordinator 1
New Orleans, La
Sponsorship not specifiedDetected 30 days ago
ExpressStatisticsCustomer SupportPublic HealthCritical ThinkingTime ManagementMicrosoft Office
About the role
- Reviews incoming correspondence for the Office of Public Health's (OPH) Center for Vital Records and Statistics (CVRS) and applies an in-depth knowledge of Vital Statistics Laws as they relate to access to highly confidential records.
- Assists walk in customers requesting vital records.
- Routes to proper unit for further processing.
Responsibilities
- Screens all applications for proper identification to determine whether they have legal authority to obtain copies of requested documents.
- Ensures voided documents are boxed and labeled for destruction per retention schedule.
- Assists with inventory, surplus, and supports the call center.
- Accesses the LEERS System to search, investigate and check status of inquiries and complaints and documents ordered.
Requirements
- Advanced degree.
- Minimum 1 year professional experience working within the LEERS System or a comparable vital records or data management system.
- Minimum 1 year professional customer service experience.
- Minimum 1 year professional experience performing data entry and record maintenance.
- Required Attachments
- Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems;
- Applications that do not include the required uploaded documents may not be considered.
- The required information is listed below in the job posting.
- You must complete all required portions of the application and attach the required documents in order to be considered for employment.
- Excellent analytical and critical thinking skills
- effective organizational and time management skills.
- Great attention to detail and follow up.
- Ability to manage projects, assignments, and competing priorities.
- Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel.
- Minimum 1 year professional experience performing administrative functions within an office environment or health care field.
Nice to have
- Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter.
- The search committee will use this information during the initial review of application materials.
- References will be contacted at the appropriate phase of the recruitment process.
- This position may require a criminal background check to be conducted on the candidate(s) selected for hire.
- The University of New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees.
- Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.
- Bachelor's degree, or Associate's degree plus 3 years of professional experience, or 6 years of professional work experience.
Benefits
- Maintain files on all certified and express mail received daily from couriers for all departments within Vital Records and Health Statistics.
- Completes reconciliation of all bank note used by staff at the Vital Records Central Office, Parish Health Units and Clerk of Courts.
Company info
- Transcribes, records and logs all messages received from customers verbally requesting information/instructions for informational packets.
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This listing is sourced directly from University of New Orleans's careers page and normalized into a canonical job model.