Concentrix

Concentrix

Financial Services Team Leader (Onsite)

USA, Valdosta, GA · Full-time

Sponsorship not specified$40k-$50kDetected 6 days ago
LeadershipCommunicationMentoring

About the role

  • Join a world-class team in Valdosta, GA, as a Team Leader! The Team Leader is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. (Military veterans are encouraged to apply.)
  • Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns " World's Best Workplaces," " Best Company Culture," and " Best Companies for Career Growth " awards every year? Then a Team Leader

Responsibilities

  • Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment
  • Mentorship programs that support your rewarding career journey.
  • Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.

Requirements

  • The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position.
  • Attend required manager development training
  • Team Leader experience required, with demonstrated success in supervising, leading, managing, and developing employees to achieve team performance supporting operational and business objectives
  • Team Leader experience required, with demonstrated success in supervising, leading, managing, and developing employees to achieve team performance supporting operational and business objectives; or internal client program experience required, supporting a large financial services organization focused on consumer banking, credit products, lending, and digital payment solutions.
  • Prior experience in the BFSI sector required, specifically within banking or credit line of business, as it provides valuable knowledge of industry regulations, client expectations, and operational processes critical to success in this role.
  • Must reside within the designated recruitment radius of the Valdosta, GA site and be able to work onsite daily, required.
  • 18 Years of age or older with a completed High School Diploma or GED required
  • Associate's degree in related field with two to four years of relevant experience preferred
  • Highly motivated individual with skills to develop and coach team members to achieve performance expectations
  • Work well under pressure and follow through on items to completion
  • Strong communication skills, both written and verbal
  • Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable
  • Ability to mentor, coach and provide direction to a team of employees

Nice to have

  • Join a world-class team in Valdosta, GA, as a Team Leader!
  • The Team Leader is responsible for the day-to-day supervision of a group of call center associates.
  • Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging?
  • Would you like to join a Fortune 500 company that earns " World's Best Workplaces," " Best Company Culture," and " Best Companies for Career Growth " awards every year?
  • Then a Team Leader position at Concentrix is the right place for you!
  • Plus, at Concentrix, there's real career (and personal) growth potential.
  • In fact, about 80% of our managers and leaders have been promoted from within!

Compensation

  • The base salary range for this position is $40,000.00 - $50,000.00 USD annually, plus incentives that align with individual and company performance.

Benefits

  • Health and wellness programs with trained partners to help promote a healthy you.
  • Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a 401(k) retirement plan, paid time off, and holidays.
  • Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.

Company info

  • Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.
  • REIMAGINE THE BEST VERSION OF YOU!
  • If all this feels like the perfect next step in your career journey, we want to hear from you.
  • Apply today and discover why half a million game-changers around the globe call Concentrix their "employer of choice."
  • This position is for an existing, immediate vacancy.
  • We are currently seeking to fill this role with an individual who can start as soon as possible.
  • Leader is responsible for the day-to-day supervision of a group of call center associates.
  • This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. (Military veterans are encouraged to apply.)
  • As a Team Leader, you'll join an organically diverse team from around the globe where all members contribute to and support each other's success and wellbeing, proudly united as "game-changers." Together, we serve as the intelligent transformation partner for the world's best-known brands, delivering exceptional customer experiences with tech-powered innovation.
  • This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time.
  • We'll give you all the training, technologies, and ongoing support you'll need to succeed.

Equal opportunity

  • Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.
  • If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know.
  • Requests may be made by contacting app.acco@concentrix.com.
  • All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Visa & Work Authorization

  • In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position.
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This listing is sourced directly from Concentrix's careers page and normalized into a canonical job model.