Tnonc
Patient Services Coordinator (Float)
TNO - Float | Nashville, TN
Sponsorship not specifiedDetected 13 days ago
Outbound SalesCustomer SupportEHR/EMRClinical TrialsClinical ResearchPatient CareResearchCommunicationOrganizational SkillsMicrosoft Office
About the role
- Tennessee Oncology is committed to advancing both the science of detection and targeted treatments, and to making these advances available to every patient.
- We believe caring for cancer patients is a privilege.
- Obtains patient insurance and demographic information, collects co-pays, collects co-pays, payments, and schedules appointments, including internal and external.
Responsibilities
- Including all paper/electronic documents.
- Collects co-payments and/or payments at time of service and manages end of day procedure to include daily deposit and sign in sheets.
- Maintains communication with pre-certification team for urgent cases and denial/peer to peer requests.
- Ensures proper billing document(s) is faxed with diagnostic order if patient is on study.
- Maintains and ensures confidentiality of patient information
Requirements
- 5 years' experience in a professional office with customer service required
- Ability to work productively and effectively in a fast-paced environment.
Benefits
- Conducts patient check-in, check-out and medical records, following policy and procedures.
- Obtains pre-patient registration, demographic and insurance information and enters appropriately into Patient Management System (PM) or Electronic Health Record (EHR).
- Generates and distributes to external providers office a Clinical Summary from Electronic Health Record (EHR)
- Prepares the Electronic Health Record (EHR) for next provider visit
- Electronically scans/imports appropriate patient related records into the Electronic Health Record (EHR).
Company info
- We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.
This listing is sourced directly from Tnonc's careers page and normalized into a canonical job model.