Woongjin, Inc
Logistics Operations Management (Control Tower) - Bilingual (English/Korean)
Santa Ana, CA, United States
Sponsorship not specifiedDetected 2 days ago
Data AnalysisProject ManagementExcelOperations ManagementSupply ChainLogisticsERPCommunicationCollaborationProblem SolvingMentoringPublic SpeakingMicrosoft OfficeFreight Forwarding
About the role
- We have a strong moral code that includes the service of goodness without expectations of reward.
Responsibilities
- Manage daily Control Tower operations across drayage, rail, transloading centers, warehouse operations, and OTR transportation.
- Develop and maintain weekly and monthly operational reports, KPI dashboards, and executive presentations for management, customers, and headquarters.
- Manage relationships with ocean carriers, trucking companies, rail providers, warehouses, terminals, and other logistics partners to improve operational performance and customer satisfaction.
- Review carrier performance and conduct regular business reviews to drive continuous service improvements.
- Lead transportation optimization initiatives, process improvements, automation projects, and operational standardization.
- Support transportation contract reviews, service agreements, and implementation of new logistics programs.
- Lead and develop team members while promoting accountability, collaboration, and customer-focused service.
- Support day-to-day operations as needed and lead by example with a hands-on approach.
- Perform other job-related duties and special projects as assigned.
- Experience leading, coaching, and developing team members with effective leadership.
Requirements
- Bachelor's Degree required.
- Bilingual in Korean and English required.
- Strong experience with drayage, rail transportation, transloading centers, warehouse operations, and OTR transportation.
- Strong understanding of international transportation, ocean shipping, freight forwarding, and North American transportation networks.
- Advanced proficiency in Microsoft Office applications, especially Excel (Pivot Tables, XLOOKUP/VLOOKUP, data analysis) and PowerPoint.
- Experience with TMS, WMS, ERP, or logistics visibility platforms preferred.
Benefits
- Medical Insurance
- Vision Insurance
- Dental Insurance
Company info
- WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients.
- We are motivated by the sense of responsibility and servant leadership.
- http://recruiting.woongjininc.com/
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