InCharge Energy

Asset Manager - Electrical Infrastructure and Equipment

Richmond, VA · Full-time

Sponsorship not specified$70k-$85kDetected 47 days ago

NLPComplianceSalesforceForecastingExcelCustomer SupportLeadershipCommunicationOrganizational SkillsMicrosoft Office

About the role

The general assets being managed include, but are not limited to, generators, transformers, switchgears, and Battery Energy Storage Systems.
This role is responsible for ensuring assets, warranties, subscriptions, and performance data are accurately maintained from onboarding through retirement, while driving process consistency, reporting visibility, and cross-functional alignment.

Maintain accurate and complete asset records in Salesforce and related systems to support operational visibility, customer requirements, and financial accountability
Develop, manage, and continuously improve asset management processes, controls, and standard operating procedures
Partner cross-functionally with Order Fulfillment, Service, Customer Support, Sales, Finance, and Operations to ensure asset data accuracy and timely issue resolution
Perform regular asset audits and reconcile records across systems to ensure data integrity and reporting accuracy
Create and maintain dashboards and reports that provide insight into asset status, performance trends, and lifecycle milestones
Support forecasting, planning, and decision-making by providing accurate asset reporting and operational analysis
Drive timely communication to stakeholders regarding asset readiness, registration status, lifecycle changes, and operational issues
Collaborate with management to identify scalable process improvements that enhance customer experience, operational efficiency, and asset reliability
Demonstrated ability to build reports, analyze trends, and translate data into operational insights and process improvements
Proven ability to manage multiple priorities, work cross-functionally, and maintain accuracy in a fast-paced environment

Supervise your assigned functional team, monitor their performance, and support individuals as required to execute their function
3+ years of experience in asset management, operations, order management, service coordination, or a related function in a high-volume environment
Strong experience with Salesforce or similar platforms used for asset tracking, customer records, service operations, or reporting

Bachelor's degree in Business, Operations, Finance, Information Systems, Engineering, or a related field preferred, but not required
Experience in EV, energy, solar, battery, infrastructure, or other asset-intensive industries preferred
Strong working knowledge of Microsoft Office Suite, with advanced Excel proficiency preferred

Monitor asset performance, utilization, warranty coverage, and subscription status to identify risks, gaps, and improvement opportunities

Support onboarding and training efforts for internal users and customers as they relate to asset records, systems, and lifecycle workflows

Employer
Employment at InCharge Energy is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.
CCPA disclosure notice here.
Employment at InCharge Energy is based solely upon individual merit and qualifications directly related to professional competence.

This listing is sourced directly from InCharge Energy's careers page and normalized into a canonical job model.