littlewordsproject

littlewordsproject

Retail Experience & Operations Manager

Mountainside, New Jersey

Sponsorship not specifiedDetected 2 days ago
Project ManagementLogisticsCommunication

About the role

  • It blends sharp operational coordination with the creative instinct to make every store moment feel unmistakably LWP.

Responsibilities

  • Own the bead bar as a signature LWP experience - champion its growth across the fleet, both in-store and digitally.
  • Develop and launch innovative offerings that deepen guest engagement at the bead bar.
  • Partner with marketing and the ad team to amplify the bead bar's digital presence (content, influencer moments, social).
  • Own fleetwide events end-to-end: brainstorm with the brand taskforce, present for approval, execute, and distribute kits to stores.
  • Support the Brand Activations team on in-store and out-of-store (OOS) activations
  • Manage store influencer appointments (target: 2/month)
  • Support the Brand Activations team on in-store and out-of-store (OOS) activations; attend taskforce meetings and action accordingly.
  • Manage store influencer appointments (target: 2/month); capture, save, and share content with the ad/marketing team.
  • Manage signage distribution to stores and property management; flag delays proactively.
  • Create signage using approved templates as needed.

Requirements

  • 4-6+ years in retail experience, operations, visual merchandising, or events - ideally with progression into an ownership or management role.
  • A proven track record owning events, activations, or product launches end-to-end.
  • Experience managing vendors and production (signage, custom fabrication, event materials).
  • Familiarity with new store openings and the logistics of getting teams launch-ready.
  • Comfort with project management and ops tools (Asana, Ramp, Google Workspace
  • Strong cross-functional project management skills
  • comfortable coordinating across HQ, store teams, brand, and creative.
  • Monday.com).
  • A genuine passion for experiential retail and creating memorable in-person moments.
  • Willingness to travel to support activations, pop-ups, and openings.
  • Bonus: experience in a fast-growing, experience-led retail or beauty/accessories brand.

Nice to have

  • experience in a fast-growing, experience-led retail or beauty/accessories brand.

This listing is sourced directly from littlewordsproject's careers page and normalized into a canonical job model.