Southwest Airlines

Southwest Airlines

Operations Agent - STL

MO-St Louis

Sponsorship not specifiedDetected 33 days ago
Customer SupportLeadershipCommunication

About the role

  • Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines.
  • Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
  • Opportunities for overtime and shift premiums.

Responsibilities

  • files and maintains accurate flight papers. Ascertains that aircraft are properly cleaned and provisioned prior to departure
  • Closes out flights; files and maintains accurate flight papers. Ascertains that aircraft are properly cleaned and provisioned prior to departure
  • Properly maintains and wears the uniform by Company regulations and presents a neat and professional appearance while on duty
  • May perform the duties of a Freight Agent. Further information can be found in the Freight Agent PAQ
  • May perform other job duties as directed by Employee's Leaders
  • Provides friendly service to and maintains positive relationships with all internal and external Customers

Requirements

  • (1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Illinois or Missouri.
  • (2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or in person
  • There may be times when mandatory overtime is required to support flight operations, but there are also opportunities to trade shifts and find a schedule that works for you.
  • U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
  • Must be able to obtain a SIDA badge and meet all local airport requirements
  • May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights
  • Must be able to lift and move items of 70 pounds and/or more
  • Must be able to climb, bend, kneel and stand on a frequent basis and for extended periods
  • Must be able to carry heavy items up and down jetway stairs
  • Arranges for fueling of aircraft as required

Nice to have

  • Preferred: Two years of airline/military related work experience in ramp/operations/provisioning functions

Compensation

  • Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit***

Benefits

  • Southwest will help fund your Retirement Savings Plan, which includes a dollar for-dollar 401(k) Company match contribution up to 10% of your eligible earnings**
  • Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit***
  • Competitive health insurance for you and your eligible dependents
  • Southwest offers health plan coverage options that start from the first day of employment.
  • You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
  • https://careers.southwestair.com/benefits
  • Benefits you'll love:

Company info

  • Ground Operations
  • Our Company Promise
  • We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth.
  • The pay amount doesn't guarantee employment for any particular period. **401(k) Company match contributions are subject to the plan's vesting schedule.
  • Coordinates special services needed on aircraft such as servicing lavatories, cabin grooming, wheelchairs for Customers and special emergency cleaning
  • Operates boarding bridge, coordinates boarding and deplaning Customers
  • Provides friendly service to all co-workers and Customers. Performs special task or assignments as delegated by Supervisor or Station Management personnel
  • Ability to work well with others as part of a team, meet the public, and work under stressful situations
  • You'll help Customers board, check flight details like weight and balance, and talk with other airport Teams to keep things running smoothly.
  • Every day, you'll help our flights stay on schedule and make sure our Customers feel cared for and our Crews have what they need.
  • Whether you're new to aviation or looking to grow, this role gives you the chance to learn and be part of something big.

Equal opportunity

  • Equal Opportunity Employer.

Visa & Work Authorization

  • U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

This listing is sourced directly from Southwest Airlines's careers page and normalized into a canonical job model.