Southwest Airlines
Operations Agent - STL
MO-St Louis
Sponsorship not specifiedDetected 33 days ago
Customer SupportLeadershipCommunication
About the role
- Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines.
- Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
- Opportunities for overtime and shift premiums.
Responsibilities
- files and maintains accurate flight papers. Ascertains that aircraft are properly cleaned and provisioned prior to departure
- Closes out flights; files and maintains accurate flight papers. Ascertains that aircraft are properly cleaned and provisioned prior to departure
- Properly maintains and wears the uniform by Company regulations and presents a neat and professional appearance while on duty
- May perform the duties of a Freight Agent. Further information can be found in the Freight Agent PAQ
- May perform other job duties as directed by Employee's Leaders
- Provides friendly service to and maintains positive relationships with all internal and external Customers
Requirements
- (1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Illinois or Missouri.
- (2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or in person
- There may be times when mandatory overtime is required to support flight operations, but there are also opportunities to trade shifts and find a schedule that works for you.
- U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
- Must be able to obtain a SIDA badge and meet all local airport requirements
- May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights
- Must be able to lift and move items of 70 pounds and/or more
- Must be able to climb, bend, kneel and stand on a frequent basis and for extended periods
- Must be able to carry heavy items up and down jetway stairs
- Arranges for fueling of aircraft as required
Nice to have
- Preferred: Two years of airline/military related work experience in ramp/operations/provisioning functions
Compensation
- Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit***
Benefits
- Southwest will help fund your Retirement Savings Plan, which includes a dollar for-dollar 401(k) Company match contribution up to 10% of your eligible earnings**
- Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit***
- Competitive health insurance for you and your eligible dependents
- Southwest offers health plan coverage options that start from the first day of employment.
- You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
- https://careers.southwestair.com/benefits
- Benefits you'll love:
Company info
- Ground Operations
- Our Company Promise
- We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth.
- The pay amount doesn't guarantee employment for any particular period. **401(k) Company match contributions are subject to the plan's vesting schedule.
- Coordinates special services needed on aircraft such as servicing lavatories, cabin grooming, wheelchairs for Customers and special emergency cleaning
- Operates boarding bridge, coordinates boarding and deplaning Customers
- Provides friendly service to all co-workers and Customers. Performs special task or assignments as delegated by Supervisor or Station Management personnel
- Ability to work well with others as part of a team, meet the public, and work under stressful situations
- You'll help Customers board, check flight details like weight and balance, and talk with other airport Teams to keep things running smoothly.
- Every day, you'll help our flights stay on schedule and make sure our Customers feel cared for and our Crews have what they need.
- Whether you're new to aviation or looking to grow, this role gives you the chance to learn and be part of something big.
Equal opportunity
- Equal Opportunity Employer.
Visa & Work Authorization
- U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
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This listing is sourced directly from Southwest Airlines's careers page and normalized into a canonical job model.