Google Operations Center
Tech Process Team Lead (Email Builder) - Marketing
IN-GUR-TIP2, IN
Sponsorship not specifiedDetected 88 days ago
HTMLCSSLLMsEmail MarketingCustomer SuccessCommunicationProblem SolvingPublic Speaking
About the role
- We work hard, we play hard, and we want you to join us!
- You will also be the driving force for continuous quality improvement.
Responsibilities
- Manage E2E email campaign production process
- Lead production team (consisting of HTML developers and QA / Workflow specialists) throughout campaign creation process, addressing ad hoc concerns or issues
- Maintain delivery timeline by managing and supporting production team
- Collaborate cross-functionally with technical and non-technical teams
- Manage operational reporting
- Drive efficiency and process innovation
- Manage implementation of changes with the team
- As a Developer Team Lead, you will serve as a strategic leader and resource for the email production team and central point of contact for the onshore team for all questions production.
- You will provide guidance and support throughout the email marketing production lifecycle; from intake to deployment.
- Your main priority is to lead your team to produce email marketing campaigns with quality on time and without errors.
Requirements
- 7+ years of experience in marketing automation and operations and 3+ years of experience working with marketing automation platforms
- 2+ years of experience in managing a team of (email) developers and QA analysts
- Strong understanding of audience segmentation and targeting
- Experience in HTML and CSS
Nice to have
- Strong communication skills and prior experience presenting to stakeholders
- Comfortable operating in a fast-paced, deadline-driven environment with rapidly changing priorities and a high volume of projects
- Certified in marketing automation tools
- Familiarity using GenAI (generative AI) for email marketing content, production and optimization
- We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
- To ensure a barrier-free interview, please mention any required assistance or specific arrangements in your application and confirm them with your recruiter.
- To all recruitment agencies: Google Operations Center (GOC) does not accept agency resumes.
- GOC is not responsible for any fees related to unsolicited resumes.
Benefits
- We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage
- We support your family with gender-neutral baby bonding leave, 26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
Company info
- At Google Operations Center we help Google users and customers solve problems and achieve their goals-all while enjoying a culture focused on improving continuously and being better together.
Visa & Work Authorization
- ment opportunities regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status or any other basis protec
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This listing is sourced directly from Google Operations Center's careers page and normalized into a canonical job model.