Philips
Technical Consultant - Patient Monitoring (Field: Hamilton, NJ)
Hamilton, New Jersey, United States · Full-time
Sponsorship not specified$32k-$51kDetected 7 days ago
Customer SupportCiscoPatient CareCommunicationCompTIA
About the role
- Ensure reliable system performance by diagnosing and resolving system, network, and application issues using structured troubleshooting approaches.
- Troubleshoot and resolve technical challenges using approved tools, test equipment, and diagnostic methodologies.
- You've acquired 2.5+ years of professional working experience in IT services or related technical environments, preferably in a field or hospital-based healthcare environment.
Responsibilities
- Support the full lifecycle of complex patient monitoring and IT infrastructure solutions, including installation, configuration, integration, and testing.
- Maintain accurate and detailed documentation of system configurations, troubleshooting activities, and support procedures.
- Follow configuration management and version control practices to ensure consistency, knowledge sharing, and scalable support for future implementations.
- Collaborate with cross-functional teams including senior engineers, clinical partners, sales, and service teams to deliver high-quality outcomes.
- Continuously build technical expertise and contribute to knowledge sharing and improvement initiatives that enhance service delivery and customer satisfaction.
Requirements
- You must be able to:
- Approximately 75% travel across the specified geography is required.
- Occasional overnight stays and travel by air and/or train may be required.
- Wear all required personal protective equipment.
Nice to have
- Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred.
- Your skills include a foundational understanding of IT systems, networking concepts, and technical troubleshooting
- computer networking certification preferred (e.g. CompTIA Network+, Cisco Certified Network Associate (CCNA), or equivalent/higher level certification).
- CCNA encouraged for career progression.
- Bachelor's degree preferred.
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.
Compensation
- The hourly pay range for this position in New Jersey is $32.00 to $51.00, plus overtime eligible.
Benefits
- Work flexible hours (based on business needs to include non-standard work hours, overtime, weekends, and on-call rotations).
- We are a health technology company.
- Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements and comply with vendor credentialing.
Company info
- We believe that we are better together than apart.
- Onsite roles require full-time presence in the company's facilities.
- Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
- We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.
- Learn more about our culture.
- Company relocation benefits will not be provided for this position.
- Launch your career as a Technical Consultant in our Hospital Patient Monitoring business, where you'll build hands-on expertise installing and supporting advanced patient monitoring solutions, partner with diverse teams and customers, and play a direct role in delivering reliable, high-impact technology that improves patient care and outcomes.
Visa & Work Authorization
- The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
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This listing is sourced directly from Philips's careers page and normalized into a canonical job model.