Brookdale Community College

Hourly - Senior Office Assistant, Continuing & Professional Studies

Lincroft, NJ, US · Senior

Sponsorship not specifiedDetected 8 days ago

ExcelERPCustomer SupportCommunicationPublic SpeakingOrganizational SkillsMicrosoft OfficeSharePoint

About the role

Overview Perform clerical/office support for the assigned institute/department. Provide customer services and serve as information resource to students, staff or the public requiring detailed knowledge of various programs or procedures. Process and maintain various information, documents, and records. Assist CPS with specific functions under direction of
the Executive Director. Responsibilities Student / Customer Service Provide phone and face-to-face customer service support to assist students, staff, instructors, and community members in a variety of functions. Provide information to internal and external customers regarding the services of CPS as well as general information about other college services.

Provide customer services and serve as information resource to students, staff or the public requiring detailed knowledge of various programs or procedures.
Assist CPS with specific functions under direction of the Executive Director.
Refer calls and questions of a complex nature, when necessary, to other institutes and departments and services across the campus.
Take, prepare and distribute meeting minutes.
Enter course and section data in Colleague ERP system as directed by program area administrators in an accurate and timely manner.
Aid students and/or members of the public in completing and processing various forms and records required by the College or outside agencies.
Manipulate data to provide reports or other requested information.
Identify and resolve routine discrepancies through the exchange of information with students, staff or other appropriate institutes/departments.

This listing is sourced directly from Brookdale Community College's careers page and normalized into a canonical job model.