Cimgroup
Director, Business Operations (Risk Management)
Los Angeles, CA · Director
Sponsorship not specified$160k-$180kDetected 103 days ago
Incident ResponseComplianceExcelRecruitingLeadershipMentoringInternal Audit
About the role
- Back in 1994, our three founders focused on projects in Southern California neighborhoods.
- Our projects have delivered jobs; created comfortable places to live, work, and relax; and provided necessary and sustainable infrastructure.
- This role requires both strategic oversight and hands-on execution.
Responsibilities
- Regularly update and maintain TPRM policies, standards and procedures, delivering clear documentation and continuous improvements.
- Lead the execution and ongoing enhancement of the firm's Incident Response Plan. Collaborate closely with legal, compliance, technology and additional internal stakeholders to maintain and update protocols.
- Serve as the primary point of contact for all incident types, coordinating rapid triage, containment, and resolution across teams. Guide the Incident Response Team, including after-hours support, as needed.
- Track, report, and document incidents
- conduct thorough reviews and remediation planning post-incident. Perform analytics and root cause analysis to proactively reduce future risk and continually evolve the program to meet emerging threats and business needs.
- Conduct regular business impact assessments to define suitable recovery goals. Integrate high-risk service providers into BCP testing, maintain comprehensive documentation of outcomes, and deliver remediation where needed.
- Track, report, and document incidents; conduct thorough reviews and remediation planning post-incident. Perform analytics and root cause analysis to proactively reduce future risk and continually evolve the program to meet emerging threats and business needs.
- Continuously review and refine workflows to optimize efficiency. Identify and implement improvement opportunities across operational risk controls.
- Deliver high-quality, insightful reporting-including dashboards, KPI tracking, incident summaries, and vendor risk metrics-to senior leadership and committees.
- Maintain client-ready documentation of operational risk controls; collaborate with the RFP team to address due diligence questionnaires and inquiries. Support internal/external audits, regulatory exams, and investor due diligence processes.
Requirements
- 12+ years of business operations, internal controls, risk management, or compliance experience.
- Experience in real estate, asset management, financial services, or similar industries required.
- Experience as a people manager required.
- Advanced proficiency in Excel (index/match, pivot tables, advanced formulas, analytics).
- Experience with Prevalent or similar platforms.
Nice to have
- Bachelor's degree required (Business, Economics, Information Systems, Risk Management, or related field preferred).
- Familiarity with risk frameworks (e.g., SOC 2, NIST, ITGC, SOX) is preferred.
- FINRA S99 is a plus.
- Familiarity with FINRA and SEC compliance frameworks
Skills
- The position involves ongoing program enhancement by identifying and mitigating emerging threats in advance.
Compensation
- Own and drive the Business Continuity Planning program, from policy development and governance to hands-on execution of annual tests and disaster response.
- Lead BCP committees and engage stakeholders to ensure the program evolves with changing business and regulatory requirements.
Benefits
- A variety of Medical, dental, and vision benefit plans
- Health Savings Account with a generous employer contribution
- Company paid life and disability insurance
- Up to 16 hours of volunteer time off
- Up to 16 weeks of Paid Parental Leave
- Wellness program, including monthly and quarterly prizes
- EDUCATION/EXPERIENCE REQUIREMENTS: (including certification, licenses, etc.)
Company info
- CIM is a community-focused real estate and infrastructure owner, operator, lender, and developer.
- Our team of experts works together to identify and create value in real assets, benefiting the communities in which we invest.
- Today, we are a diverse team of 900+ employees with projects across the Americas.
- Our focus on enhancing communities is unwavering, and we strive to make an even greater impact in the years to come.
- Join us and make an impact today!
Equal opportunity
- At CIM Group, we believe that the unique perspectives and backgrounds of our employees enhance everything we do.
- We are committed to fostering an inclusive environment where diversity is not only respected but celebrated.
- We strive to ensure that our workplace is free from discrimination and harassment, allowing everyone to contribute meaningfully and feel a sense of belonging.
- As an equal opportunity employer, we strictly prohibit any form of unlawful discrimination and adhere to the laws enforced by the EEOC.
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