Netflix

Senior Credit and Collections Manager

New York,New York,United States of America · Senior · Full-time

Sponsorship not specified$280k-$480kDetected 5 days ago

Project ManagementNegotiationAccountingERPHRISAR/VRLeadershipCommunicationMentoringPublic Speaking

About the role

This role will be based in the United States but will work cross-functionally across many time zones with our US and other international offices.
The range for this role is $280,000.00 - $480,000.00.
We also offer paid leave of absence programs.

Partner with Revenue Accounting, Business Operations, Sales, and other business leads to design, implement, and refine credit and collections policies for multiple revenue and payment streams, including ads, partnerships, payment processors, and consumer products.
Implement tools and solutions (1st and/or 3rd party) to enable a highly automated, scaled, and risk-balanced credit and risk management process.
Manage the processing of customer credit, ensuring accuracy and efficiency.
Lead the global AR and Collections team and related workflows to ensure an efficient and cohesive operational model that allows us to meet and exceed critical KPIs.
Lead the Dispute Management function and drive SLA performance and efficient processes to ensure disputed invoices are cleared for collection.
Partner with cross-functional teams during the negotiation phase of large deals with a focus on minimizing DSO.
Develop, design, and lead the process for customer inquiries and customer monitoring related to credit and collections, providing prompt and effective solutions.
Develop and refine all credit and collections metrics and strategies to ensure best in class performance.
Perform detailed tracking and analysis of credit and cash collections and collaborate with internal accounting teams to ensure proper treatment under US GAAP.
Support monthly accounting close activities as needed with a focus on presenting KPI and SLA performance and strategic efforts to improve such metrics.

Ability to deal with ambiguity and successfully execute the required tasks.
Bachelor's Degree in Finance-related field.
Experience with cloud-based ERP systems.
Experience with other Credit and Collections cloud-based 3rd party systems and ticketing tools is a plus.

A passion for building from the ground up with a vision towards a best-in-class future and scale.
Organized, in detail-oriented, and a speedy learner; you can be successful on our team if you're excited about learning, focused on becoming an expert in the areas you support, and have the drive to succeed.
Tech-forward with a vision for how to best utilize AI across areas of coverage.

This listing is sourced directly from Netflix's careers page and normalized into a canonical job model.