omnigroup
Collections Officer
Accra, or
Sponsorship not specifiedDetected 20 days ago
Project ManagementCRMNegotiationAccountingCommunicationProblem SolvingOrganizational Skills
About the role
- JOB PURPOSE To play a critical role in supporting Omni Energy's commercial operations and ensuring full cycle of cash recovery by ensuring tracking of status of invoices raised and following through on payment collections.
- The Collections Officer will engage clients with aged receivables and be the point of contact for Omni Energy regarding payments made by clients.
- Work with invoicing team to monitor and track all raised invoices, ensuring accuracy and timely follow-up with clients after credit terms have lapsed.
Responsibilities
- Build and maintain strong relationships with key clients, serving as a primary point of contact for collections and account-related matters. Apply structured strategies per client to recover overdue payments.
- Work closely with the invoicing team to align on billing processes and support accurate documentation.
- Maintain close working relationships with the invoicing, treasury and accounts teams.
- Maintain contacts with company's clients, serving as a primary point of contact for collections and account-related matters.
- Build and maintain strong relationships with key clients, serving as a primary point of contact for collections and account-related matters.
- Strong interpersonal, communication and relationship-building skills
Requirements
- Degree in Business Administration, Finance, Economics, Accounting or a related field
- Minimum of 2 years' relevant working experience
- Familiarity with credit terms, payment cycles and basic financial documentation
- Knowledge of invoicing and collections lifecycle
- Knowledge and application of receivables aging and tracking
- Working knowledge of tax management (WHT, VAT) is an advantage
- Proficiency with CRM systems and financial tracking tools
- Self-motivated and ability to work with little supervision
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