Zocdoc
Senior Manager, Organic Social
New York, NY · Senior
Sponsorship not specified$148k-$190kDetected 21 days ago
About the role
- In their time of need, they call down outdated insurance directories.
- Then wait weeks for the privilege of a visit.
- But in healthcare, patients lack market power.
Requirements
- 8-10 years of experience in organic brand social
- Experience in community management
- Familiarity with reputation management and social listening
Compensation
- Salary ranges are determined through alignment with market data.
- Base salary offered is determined by a number of factors including the candidate's experience, qualifications, and skills.
- NYC Base Salary Range
- $148,000 - $190,000 USD
Benefits
- Unlimited Vacation
- 100% paid employee health benefit options (including medical, dental, and vision)
- Commuter Benefits
- Corporate wellness program with Wellhub
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
- Certain positions are also eligible for variable pay and/or equity
- Flexible, hybrid work environment at our convenient Soho location
Company info
- Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need.
- Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online.
- Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience.
- Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values.
- Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish.
- Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve.
- In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better.
- We're an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment.
- Healthcare should work for patients, but it doesn't.
- Then wait on hold.
- Then wait in a room solely designed for waiting.
- Then wait for a surprise bill.
- In any other consumer industry, the companies delivering such a poor customer experience would not survive.
- Which means they are expected to accept the unacceptable.
- Zocdoc's mission is to give power to the patient.
- To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans.
- By giving patients the ability to see and choose, we give them power.
- In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around.
- In time, this will drive quality up and prices down.
- We're 18 years old and the leader in our space, but we are still just getting started.
- If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.
- Your Impact on our Mission
- This role is central to shaping how patients and providers perceive and engage with Zocdoc.
- You'll help ensure our brand reflects the humanity of healthcare and the value of Zocdoc through storytelling, creative, and community engagement that strengthen our reputation and drive affinity.
- Your work will make Zocdoc not just a platform people use, but a brand they love, believe in and want to be a part of.
- Your day to day is…
- Lead Zocdoc's organic social strategy (Instagram, TikTok, YouTube, and emerging channels), building awareness, affinity, and engagement among patients and providers.
Visa & Work Authorization
- hnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by
This listing is sourced directly from Zocdoc's careers page and normalized into a canonical job model.