methodco

Part Time Front Desk Concierge - ROOST Detroit

Detroit, MI · Part-time

Sponsorship not specifiedDetected 19 days ago

Communication

About the role

Each apartment‑style unit features full kitchens, custom furnishings, curated artwork, and residential‑inspired details that make long‑term stays feel effortless and short‑term visits feel elevated.
It serves as both a home base for extended stays and a stylish retreat for travelers seeking a more immersive Detroit experience.
As the first point of contact in the guest experience, you'll ensure the safety, comfort, and seamless experience of all guests throughout.

Manage check ‑ ins, check ‑ outs, and reservation inquiries
Monitor building access and maintain a secure, calm environment
Maintain accurate records, logs, and daily reports
Support light administrative tasks and prepare materials for the team
Collaborate with housekeeping, maintenance, and management as needed
Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of hotels, restaurants, and apartment-style accommodations across the country.
With a focus on culturally relevant and design-driven experiences, Method Co. creates spaces that blend thoughtful service, elevated design, and a deep sense of place.
ROOST Detroit is a beautifully designed, apartment‑style hotel located inside the iconic and fully restored Book Tower in the heart of downtown Detroit.
Blending the comfort of a modern residence with the service and sophistication of a boutique hotel, ROOST offers guests a warm, lived‑in experience rooted in craftsmanship, thoughtful design, and a deep sense of place.
The property is complemented by a collection of shared spaces-including a lush lobby lounge, library, and communal areas-that reflect Method Co.'s signature approach to hospitality: design‑forward, culturally connected, and deeply welcoming.

Welcome and assist guests with warmth, professionalism, and efficiency
Respond promptly to guest requests, questions, and concerns
Conduct property walkthroughs and report any maintenance or safety issues
Handle phone calls, emails, and guest communications
Ensure the lobby and front desk areas remain clean, organized, and guest ‑ ready
1+ year of front desk, concierge, or guest ‑ service experience (hotel or luxury residential preferred)
Strong communication skills and a naturally warm, guest ‑ focused demeanor
Ability to remain composed, professional, and attentive during quiet or high ‑ pressure moments

This listing is sourced directly from methodco's careers page and normalized into a canonical job model.